Payroll Specialist

The Payroll Specialist supports the accurate and timely processing of payroll for approximately 3,000 multistate employees. This role performs a variety of payroll support functions that may include time & attendance (T&A) review, absence administration, employee inquiry resolution, payroll data updates, and routine payroll corrections.

What You'll Do: 

• Employee Support (Primary Focus)
  • Serve as first point of contact for payroll inquiries from employees and managers.
  • Respond to questions regarding paychecks, taxes, deductions, and earnings statements.
  • Manage payroll ticketing system and resolve issues within established SLAs.
• Payroll Data Administration
  • Process employee updates including direct deposits, W‑4 changes, tax withholding updates, address changes, and basic pay changes.
  • Audit employee data for completeness and accuracy.
  • Assist with retro pay calculations and payroll corrections.
  • Monitor daily timecard activity and follow up to system discrepancies
• Payroll Processing Support
  • Assist Senior Payroll Specialist with pre‑payroll audits, validations, and reconciliations.
  • Support bonus and variable compensation processing by preparing files, validating inputs, and assisting with imports.
  • Assist with off-cycle check requests and payment corrections as needed.
• Compliance & Recordkeeping
  • Maintain accurate documentation of payroll changes and approvals.
  • Support payroll audit initiatives by providing requested information and reports.
  • Ensure compliance with company policies and federal/state/local regulations.
• Project & M&A Support
  • Assist with data cleanup and validation during system changes or acquisitions.
  • Participate in testing activities for system enhancements and updates.

What You Need to Have: 

• Strong customer service skills
• Excellent attention to detail and commitment to accuracy
• Ability to manage competing priorities in a fast-paced environment
• Customer focus and Detail orientation
• Communication and Problem solving
• Data accuracy and Team collaboration

What’s Nice to Have: 

• Experience with basic excel formulas
• Exposure to payroll, timekeeping, or HR operations
• Knowledge of multistate wage and tax rules
• Prior payroll experience
• Prior experience handling payroll tickets or employee inquiries