About this role
Digital Drilling Analyst
Location: Mexico City, Mexico
Key Responsibilities
Provide technical support for Digital Drilling Solutions (Well Planning & Drilling Operations).
Deliver managed services, user training, remote/onsite support, and Level 1 incident management.
Prepare and validate reports, project deliverables, and operational documentation.
Support customers by troubleshooting issues and coordinating with engineering teams for enhancements and bug resolution.
Participate in customer meetings, technical presentations, and continuous improvement initiatives.
Ensure compliance with data management, quality, and operational standards.
Maintain accurate service records, incident tracking, and time reporting.
Requirements
Education
Bachelor’s Degree in:
Petroleum Engineering
Mechanical Engineering
Chemical Engineering
Geosciences
Related disciplines
Experience
3 to 10 years of experience in drilling operations, drilling engineering, real-time operations, or digital drilling environments.
Previous experience as a Mudlogger is highly preferred.
Experience supporting drilling software, well planning, or drilling optimization solutions.
Experience in technical customer support, incident management, or operational monitoring.
Exposure to drilling data analysis and reporting.
Technical Skills
Knowledge of drilling operations, well planning, and drilling performance monitoring.
Familiarity with digital drilling applications and real-time data environments.
Strong troubleshooting and problem-solving skills.
Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams, Outlook).
Experience with Power BI, Power Automate, and Power Apps is desirable.
Understanding of service delivery, SLAs, and support processes.
Competencies
Strong analytical and communication skills.
Customer-service mindset.
Ability to work under pressure and manage multiple priorities.
Attention to detail and data quality.
Ability to work independently and within global teams.
Additional Information
Advance English proficiency is mandatory (written and verbal).
Opportunity to collaborate with global drilling and engineering teams.
SLB does not require a fee for applying to the recruitment process.
Applicants must be 18 years or older to apply
SLB offers equal employment opportunity. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
SLB ofrece igualdad de oportunidades en el empleo. Los Solicitantes cualificadoes son considerados sin distincion de raza, color, religion, sexo, orientacion sexual, identidad de genero, origen nacional, edad, discapacidad u otras caracteristicas protegidas por la ley.
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