IT Manager (m/w/d)

About the role

casavi is growing and our IT is growing with us. As IT Manager, you will take full ownership of our IT operation, from SaaS governance and hardware management to process automation and internal tooling. You will build on a solid foundation, improve what exists, and put in place the structures we need to scale. This is a high-autonomy role with broad scope - ideal for someone who thrives on variety, takes initiative, and wants to leave a real mark on how a company operates day to day.

Your mission

• SaaS & Tool Governance: Take ownership of our full SaaS portfolio from licence management and access control to evaluating new tools and keeping everything documented and well-governed
  AI & Process Automation: Identify and implement AI-powered solutions to automate internal processes and improve productivity across casavi. Support teams in evaluating and using AI tools effectively and establish practical guidelines for their secure and responsible use

• Hardware & Contract Management: Optimise vendor and hardware contracts, track renewals, and ensure cost-effective lifecycle management for Mac and Windows devices using Hexnode and NinjaOne

• Employee IT Support (1st/2nd level): Handle hardware procurement, device setup, lifecycle management, and internal tickets, ensuring fast, reliable support for all employees across locations

• On- & Offboarding Redesign: Audit our current on- and offboarding processes, identify the gaps, and build a scalable, well-documented process, including identity and access management (IAM) automation

• IT Research & Innovation: Proactively evaluate new tools, technologies, and AI-powered solutions that can improve internal productivity and operational efficiency

• Security Foundations: Enforce security standards (MFA, Least Privilege, VPN) and contribute to hardening our IT environment

• IT Infrastructure: Manage office IT infrastructure (Wi-Fi, meeting rooms, printers) and ensure secure network access for hybrid and remote working

Your profile

• Solid hands-on experience in IT operations, system administration, or workplace IT, ideally in a scale-up or SaaS environment

• Confident working with MDM and RMM tools (ideally Hexnode and NinjaOne) and managing a diverse hardware environment across macOS and Windows

• Strong understanding of SaaS tool governance, IAM, and access management, including hands-on experience with tools like Google Workspace, Jira, and Confluence and ideally experience building these structures from scratch

• A process-builder mindset: you do not just fix problems, you design systems that prevent them from recurring

• Proactive, structured, and self-organised, able to manage multiple IT projects simultaneously

• Solid grasp of IT security principles including SaaS audits, MFA and Least Privilege enforcement, and network and VPN management

• Fluent in both German (C1+) and English, as you will support employees in both languages daily

• Practical experience evaluating and implementing AI tools to improve internal workflows and productivity

Conditions & Benefits

• An open-minded and friendly team working with agile methods - as proven by our Kununu Score of 4,6
• Flexible & hybrid working
• 60 days of workation per year in the EU
• Company events & sports offers
• Corporate benefits
• Company pension scheme
• Childcare allowance
• EGYM Wellpass membership discount
• Diverse development opportunities and a continuing education budget

Position to be filled from

You want to be part of our success story?

Are you a teamplayer looking for an opportunity to grow in an international and agile environment? Then join our team! Apply now and tell our Senior Recruiting Manager Marie why you are the right person for this job. We are looking forward to your application with CV, earliest start date and salary expectation. Please send your application documents in English.
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About us

More than 2,200 property management companies and housing organisations use casavi to organise their daily operations more efficiently and manage collaboration across all stakeholders in one place. The AI platform connects communication, workflows, documents and data, bringing together teams, owners, tenants, service providers and partners in one digital system. From intelligent workflow management, customer portals and apps to the new casavi DMS and the service provider platform relay by casavi, casavi supports the entire lifecycle of a process. AI and automation reduce manual work and create more time for the tasks where human expertise and personal interaction matter most.