Veterinary Customer Service Representative

Location
Saugus Animal Hospital, Saugus, MA, US
Workplace
On-site

About this role

🐾 Now Hiring: Veterinary Customer Service Representative 🐾

Are you passionate about animals and enjoy helping people? Join our compassionate and dedicated veterinary team! We are seeking a friendly, organized, and professional Customer Service Representative to be the welcoming face of our hospital.

Responsibilities:
• Greet clients and patients with warmth and professionalism
• Answer phones and schedule appointments
• Manage medical records and client communication
• Assist with check-in/check-out and payment processing
• Support our veterinary team in providing exceptional patient care

Qualifications:
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Veterinary or medical office experience preferred, but not required
• Positive attitude and team-oriented mindset
• Compassion for animals and their owners

What We Offer:
• Supportive and collaborative team environment
• Competitive pay
• Opportunities for growth and training
• Employee pet care discounts
• Flexible scheduling options

If you are looking to build a rewarding career helping pets and the people who love them, we would love to hear from you!

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Top Benefits

  • Supportive and collaborative team environment
  • Competitive pay
  • Opportunities for growth and training
  • Employee pet care discounts
  • Flexible scheduling options