About this role
JOB SUMMARY:
The Medical Assistant assists physicians and other medical staff in providing care to their patients by performing administrative and clinical duties under the direction of the Physician and/or Advanced Practice Registered Nurse.
QUALIFICATIONS/EDUCATION:
High School Diploma or equivalent required.
Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
- 1-2 years of related experience in a medical setting preferred.
- Knowledge of medical terminology.
- Strong people skills.
- Excellent communication skills, including verbal with proper grammar.
- Data entry skills.
- Attention to detail.
- Strong organizational skills and ability to multi-task effectively.
- Must be able to comply with OSHA and HIPAA rules and regulations.
- Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.
CERTIFICATIONS/LICENSES:
Medical Assistant Certification preferred
- CPR Certification preferred
ABILITIES/SKILLS:
- Basic computer skills to be able to recognize and understand our EMR System.
- Excellent communication and Customer Service skills.
- Strong organizational skills and ability to multi-task effectively.
- Must be able to work independently with minimal supervision in a fast-paced environment.
- Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations.
- Must be dependable and conduct him/herself in a professional manner.
- Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties.
- Must be able to follow all safety and universal precautions.
- Able to demonstrate proper use of Personal Protective Equipment.
- Must be able to follow policies and procedures.
SUPERVISORY RESPONSIBILITIES:
N/A
ESSENTIAL DUTIES/ RESPONSIBILITIES:
- Prepares the patient’s charts prior to the office visit to ensure that all studies, procedures reports, labs, diagnostic imaging, etc. have been received and uploaded to the patient’s chart.
- Greets and escorts patients to the exam room.
- Interviews patients, measures vital signs, including weight, blood pressure, pulse, and temperature, and documents all the information in the patient’s chart including current medications and medical history.
- Recognizes abnormal vital signs and reports these immediately to the physician.
- Follow up with Specialty Pharmacy regarding any pending prescriptions authorizations.
- Responsible for patient flow.
- Communicates with the care coordinator regarding any special check-out orders or instructions provided by the physician.
- Assist patients with inquiries or concerns and ensure patients’ expectations are met.
- Follows up on patient callbacks before the end of the day.
- Completes tasks or actions assigned to him/her in a timely manner.
- Reports malfunction of medical equipment and safety issues to their supervisor.
- Responsible for informing their supervisor of any clinical supply needs.
- Complies with Infection Control and OSHA Regulations (biomedical waste, handling, and disposal) for the practice as per regulations.
- Complies with HIPAA laws.
- Disinfects and cleans patient exam rooms and keeps work area clean at all times.
- Stores drug samples and removes any expired medications.
- Ability to answer phones, and schedule/reschedule appointments as needed.
- Assist patients and physicians in connecting remotely in order to facilitate Telehealth visits.
- Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures.
- Perform any other duties as assigned by management.
We offer a competitive salary, Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.
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