Staff Agentic AI Engineer - Marketing (Remote)

Location
San Mateo
Workplace
Remote
Compensation
CA$200k – CA$240k + equity

About this role

We are looking for a Staff Agentic AI Engineer with 5-7+ years of experience in AI/ML to help evolve Netomi's agentic platform into the marketing and top-of-funnel space. You'll be joining an innovation-focused team at a company that already powers millions of customer interactions monthly for brands like Delta, United, and DraftKings — and is now expanding into sales and marketing automation following a Series C led by Accenture and Adobe.

What will you be doing?

Research and evaluate emerging agentic AI patterns, new models, and frameworks (LangGraph, LangChain) to expand marketing-oriented automation capabilities (~60% developing / 40% shipping)

Build knowledge graphs from unstructured data (product catalogs, websites) to power agents that deliver personalized cross-sell, upsell, and product recommendations

Integrate with and leverage Adobe marketing data (AEP, Real-Time CDP, Analytics) and other MarTech platforms (Contentful, Tealium, Sitecore) to inform agent decision-making

Design and implement LLM evaluation systems including LLM-as-judge workflows, observability, and performance diagnosis for production agentic systems

Operate autonomously to identify new opportunities — proactively proposing capabilities the platform should pursue as new models and technologies emerge

Key Requirements

5-7+ years in data science, applied ML, or NLP — candidates with a data science or ML background strongly preferred over pure software engineers

3+ years applying AI/ML in the marketing domain (e.g., lead scoring, personalization, customer journey analytics)

Hands-on experience with LangGraph, LangChain, or related agent orchestration frameworks

Experience working with Adobe marketing data (AEP, CDP, Analytics) or comparable MarTech platforms (Contentful, Tealium)

Must be based in Canada; comfortable working autonomously in a fast-paced, ambiguous startup environment

What happens next

Skip the application pile. I get you in front of the people who decide.

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

A meeting lands on your calendar

When the company wants to meet, I get the call on your calendar. You just show up.

Culture & values

Core values: Passion, Customer Focus, and One Team.

Passion means loving what we do, persevering, creatively solving problems, and growing from adversity.

Customer Focus means obsessing over creating a positive impact and delivering experiences that meet or exceed the needs of our customers and their customers.

One Team means collaborating to meet shared objectives and goals.

The team is described as dynamic, fast-growing, and values innovation, creativity, and hard work.

Netomi AI is described as a community of visionaries shaping the future of customer engagement.

The company highlights growth and development opportunities, allowing employees to significantly impact the business while developing their skills and careers.

The mission emphasizes empowering high-quality customer experiences with brand-safe AI.

The vision centers on building Brand and Customer Love.

Know someone who'd be great for this?