Product Support and Sales Representative

Job DetailsLevel: ExperiencedJob Location: Tucson, AZ 85714Position Type: Full TimeSalary Range: $80,000.00 - $120,000.00 SalaryTravel Percentage: Up to 50% Job Shift: DayEssential Duties and Responsibilities:
The primary role of this position is to assist in supporting key parts and service functions for all PMC’s product lines.
The PSSR is the key point of contact for all customers in the assigned territory and is a crucial component of PMC’s
success versus the competition.

Key Job Activities

Manage key ‘commodity’ items for repair and or replacement:

Undercarriage/Tires
Ground Engaging Tools (GET)
Filters & Oils

Grow preventative maintenance (PM) business

Expand existing PM service machine base
Sell cost/hr and or block services

Assist customer with component repair, rebuild and or replacement decisions:

Major components/minor components
Welding fabrication and line-boring

Benefits

Medical Insurance

HSA Plans with Employer Contribution up to $1750.00 annually
Vision
Dental
401K with Company Match
100K Employer paid AD&D

Supplemental Life

PTO accruing on start date

Sick Time

Bereavement

Short Term and Long Term Disability

EAP Program

Dealership Komatsu Training Program and Advancement Opportunities

Annual Boot Allowance

Prescription Safety Glasses Allowance

Schedule

8 hour shift

Monday to Friday

Job Qualifications:Required Education and Experience:

High School Diploma or GED

Some college or trade school preferred
5+ years experience servicing heavy equipment
3-5 years administrative/clerical experience
5+ years customer service experience
3-5 years sales experience preferred

Physical Demands & Competencies

Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic knowledge of Microsoft PowerPoint and Access
Intermediate knowledge of Microsoft Outlook and Excel