Transport Coordinator, Maasvlakte

Job Title

Transport Coordinator, Maasvlakte

Department

Maasvlakte DC operations part

Time Type

Full time

Role Summary

Execute daily transport and customer service-related tasks for one of Samsung SDS’s key customers.

Key Responsibilities

Inbound/Outbound process

• Create the inbound planning in accordance with the order/ bo status and key performance indicator in order to receive all inbound shipments based on urgency and within the SLA with the customer.
• Arrange outbound truck planning for the daily network shipments, consolidated shipments and ad-hoc shipments.
• Ensure all required information/documentation is present for each shipment
• Monitor key performance indicators and pi’s to receive proof of delivery and to minimize detention & demurrage and storage cost
• Take corrective actions in collaboration with the 3PL partner in case agreed performance isn’t met
• Pro-actively inform stakeholders both in and externally, with relevant information.
• Work according to the applicable SOP’s (Standard Operating Procedures) and maintain them

Customer service

• Act as a contact person for 3PL partners, subsidiaries, supply chain planners, security department, customs department and warehouse employees in order to answer questions regarding order situation, delivery slots, administrative bookings, customer requirements, distribution conditions and IOD’s

Reporting

• Analyze daily carrier and internal reports in order to manage daily in and outbound processes and 3PL service providers
• Edit and send a daily order situation report to inform management and supply chain planners

Billing

• Process and analyze all in and outbound shipment data for billing purposes

Requirements

• MBO 4/ HBO in relevant area (e.g. supply chain/logistics)
• Minimum of 1-3 years of relevant experience
• Customer orientated
• Assertive personality
• Proactive attitude
• Business English, speaking and writing
• Good Microsoft Excel skills
• Curious and eager to learn.
• Constructive problem-solving skills.
• Ability to prioritize multiple requests and responsibilities in a fast-paced environment.
• Team player, build and maintain strong relationships with stakeholders involved.
• Knowledge of ERP and TMS systems.

What can we offer you?

• Holiday allowance
• Gym membership support.
• Pension scheme based on salary and band.
• Travel allowance or Car with gas/electricity covered up to 60 km/day at approx. €0.23/km (net)
• 0.5× monthly salary paid in two installments
  

What We Offer

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