Analyst, Credit Management

• We are seeking a highly motivated and detail-oriented Bilingual Collections Analyst to join our Finance team. In this role, you will be responsible for managing a portfolio of customer accounts, driving the collection of outstanding receivables, assist in resolving account disputes, and supporting the organization's cash flow objectives

  The successful candidate must be fluent in both English and French (written and verbal) and possess strong analytical, communication, and problem-solving skills. This position requires regular interaction with customers and internal stakeholders across Canada.

  Key Responsibilities

  Manage and maintain a portfolio of customer accounts to ensure timely collections of outstanding balances

  • Contact customers via phone, email, and written correspondence in both English and French
  • Analyze aging reports and prioritize collection activities to minimize delinquency
  • Partner with Project Managers, Sales, Claims and other internal departments to resolve account-related issues.
  • Review customer payment trends and identify potential collection or credit risk and alert the NAM credit team
  • Recommend appropriate actions on overdue accounts, including escalations when necessary
  • Maintain accurate collection notes and account records within company systems
  • Support month-end activities, account reconciliation and audit request as required

What's in it for me?

• Minimum 3 years of experience in Collections, Accounts Receivable, Credit, or a related finance role.
• Fluency in English and French, both written and verbal
• Strong knowledge of accounts receivable and collection practices
• Excellent negotiation and customer service skills
• Proficiency in Microsoft Excel
• Experience working with SAP (S-4Hanna) is ideal – but not mandatory
• Strong analytical and problem-solving abilities
• Exceptional organizational skills with the ability to manage multiple priorities
• Essential to work independently, while collaborating effectively within a team

 

Preferred

• Post-secondary education in Accounting, Finance, Business Administration, or a related field.
• Experience supporting customers across Canada in a bilingual environment
• Knowledge of credit risk assessment and deductions management

Key Competencies 

• Bilingual Communication (English/French)
• Collections & Negotiations
• Financial Analysis
• Customer Relationship Management
• Problem Solving
• Clear thinking – attention to detail
• Emotional Intelligence
• Time Management
• Active Listening
• Time Management
• Accountability
• Collaboration

What we offer

• Competitive salary and comprehensive benefits package
• Opportunities for advancement and professional development
• Collaborative and supportive team environment
• Hybrid work flexibility (Home/Monterrey office)
• Employee recognition and wellness programs

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

 

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

 

 

You must submit an online application to be considered for any position with us. This position will be posted until filled.

 

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

 

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.