Team Member

Location
New York
Workplace
On-site
Compensation
$18 – $21

About this role

Company Overview

Milky Ice is a small ice cream cafe originally started in the Middle East and now finding a new home in the States. 

Position Overview

Seeking customer-focused Team Members with hospitality experience and a valid Food Handler’s Certification. Candidates with barista, restaurant, or customer service experience are preferred.

Key Responsibilities

Food & Beverage Service
  • Prepare and serve beverages, ice cream, and other menu items according to company standards
  • Maintain product quality, presentation, and proper portioning
  • Assist with stocking and maintaining product availability
Guest Engagement
  • Provide friendly, enthusiastic customer service
  • Answer questions about menu offerings and assist guests with selections
  • Promote featured products and add-on sales
Cleanliness & Efficiency
  • Maintain clean and organized service areas
  • Follow food safety and sanitation guidelines
  • Work collaboratively with team members during busy service periods

Requirements

Qualifications Required:
  • Valid Food Handler’s Certification
  • Previous hospitality, restaurant, barista, or customer service experience
  • Strong customer service skills and positive attitude
  • Strong work ethic and ability to work efficiently in a fast-paced environment
  • Ability to maintain cleanliness and follow food safety procedures
Preferred:
  • Bilingual Spanish fluency
  • Previous barista or café experience
  • Experience in a high-volume hospitality environment

Pay Range

USD $18.00 - USD $21.00 /Hr.

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