Location: Newsouthgate Vehicle Base, N11 1J Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition…
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$52k–$53k/yr
Senior
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Mirpuri Group USA - PANDORA Jewelry Division
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Greater London, England, United Kingdom · On-site
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Seasonal Sales & Operations Assistant
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
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Join Pandora’s team as a Seasonal Sales & Operations Assistant! Rate of pay: £14.55 Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027. Spread joy and make the season s…
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
Entry level
Join Pandora’s team as a Seasonal Sales & Operations Assistant! Rate of pay: £14.55 Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027. Spread joy and make the season s…
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Greater London, England, United Kingdom · On-site
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
Entry level
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Greater London, England, United Kingdom · On-site
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Greater London, England, United Kingdom · On-site
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Greater London, England, United Kingdom · On-site
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
Entry level
Join Pandora’s team as a Seasonal Sales & Operations Assistant! Rate of pay: £14.55 Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027. Spread joy and make the season s…
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Mirpuri Group USA - PANDORA Jewelry Division
Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
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Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
Entry level
Join Pandora’s team as a Seasonal Sales & Operations Assistant! Rate of pay: £14.55 Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027. Spread joy and make the season s…
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Mirpuri Group USA - PANDORA Jewelry Division
Seasonal Sales & Operations Assistant
Greater London, England, United Kingdom · On-site
Entry level
Join Pandora’s team as a Seasonal Sales & Operations Assistant! Rate of pay: £14.55 Please note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027. Spread joy and make the season s…
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Mirpuri Group USA - PANDORA Jewelry Division
Supervisor (Part-Time)
Greater London, England, United Kingdom · On-site
Mid level
Competitive Pay | Monthly Bonus Scheme (10-20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits You will be required to work the following days: Mondays Tuesdays Wednesdays Th…
Skills: Retail operations, Team leadership, Coaching, Sales performance management, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Part-time
Paid Initial Training, Driving Allowances, 20 to 25 Days Holiday, Bank Holidays, Up to 6% Contributory Pension Scheme, Employee Assistance Programme (EAP)
Posted 4h ago
~40 hrs/week
Responsibilities
Safely transport and escort detainees between prisons, police stations, and courts while monitoring their welfare. Perform vehicle checks, conduct searches, and complete essential custody documentation.
Requirements
Must possess a full UK driving licence (B1/C1) and be physically fit for the demands of the role. Requires strong communication skills and the ability to remain calm while managing challenging behavior.
Full job description
Location: Newsouthgate Vehicle Base, N11 1J
Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive:
Initial Training Salary: £28,179 (35hrs pw)
Graduated Base Salary: £32,204 (40 hrs pw), with clear annual progression (Year 2: £32,998; Year 3: £33,723; Year 4: £34,482).
Additional earnings through driving allowances (eligibility based on licence type and vehicle driven, subject to terms):
B/B1 License: £600 per year
C1 License: £2,400 per year
When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of between £37,804 and £39,604! We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available. Keep people safe. Keep justice moving. As a PCO, you’ll work as part of a crew delivering safe and secure transport and custody services. You’ll escort detainees between prisons, police stations, and courts, ensuring their welfare throughout. Depending on operational needs, you may remain at court, taking responsibility for detainees until their return to custody or release. Duties include escorting within courts and cells, searching, supporting welfare, and completing essential paperwork. Key responsibilities:
Attend briefings and receive detainee, route, and risk details
Carry out vehicle and equipment checks
Collect, search, and transport detainees safely
Monitor welfare during transport, including checks and comfort stops
Deliver detainees to courts or between establishments
Complete end-of-shift checks, reporting, and documentation
Work flexibly, including extended hours and responding to incidents
What you need to do the job!
Our PCOs come from a range of backgrounds—what matters most is you are reliable, trustworthy and compassionate, committed to safeguarding and treating people with dignity and respect. In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role:
Full UK driving licence essential - B1/C1 (subject to requirements)
C1 Licenses holders should ideally hold a valid CPC
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality
What we offer
Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more
Our recruitment process
Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date
Eligibility checks and further information Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional). All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities and veterans who meet the minimum job criteria are guaranteed an interview. Simply opt into the relevant scheme on the application form.
For support with your application, please contact j&icareersUK@serco.com.
Let’s impact a better future, together. Apply today.
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Related keywords
Prisoner Custody OfficerPCOC1 LicenseCPCCustody ServicesMinistry of JusticeDBS ClearanceSafeguardingDetainee TransportSecurityPublic ServiceSerco
We support the UK military and its partners by providing maintenance and facilities management services
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
2019
Headquarters
.
LinkedIn followers
14,575
We’re proud to support the UK military providing maintenance and facilities management services for the built estate and for service families’ homes on behalf of the Defence Infrastructure Organisation, which is part of the Ministry of Defence.