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$25/hr–$28/hr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, AD&D insurance, 401(k) with company match
Posted 5h ago
~40 hrs/week
Responsibilities
The Human Resources Coordinator will support the full employee lifecycle, including recruitment, onboarding, employee relations, and HR administration. They will also serve as a trusted partner to airport leadership by providing guidance on policies, compliance, and operational excellence.
Requirements
Candidates must have a bachelor's degree in Human Resources or a related field and 2–4 years of relevant HR experience. Proficiency in Microsoft Office and HRIS platforms is required, along with a strong understanding of employment laws and HR best practices.
SSP America is seeking a Human Resources Coordinator who is passionate about supporting people and operations in a fast-paced airport environment. As a trusted HR partner, you will work closely with the Senior People Leader and airport leadership to support the full employee lifecycle, including recruiting, onboarding, employee relations, compliance, training, reporting, and HR operations. This role is ideal for an HR professional looking to grow their career while making a meaningful impact on the employee experience and operational success.
Compensation, Benefits & Career Growth
Competitive compensation: Competitive salary plus bonus eligibility, where applicable.
Health benefits: Medical, dental, and vision insurance.
Financial protection: Company-paid life and AD&D insurance.
Retirement savings: 401(k) with company match.
Time away: Paid time off and company holidays.
Well-being support: Employee Assistance Program.
Development opportunities: Tuition assistance where applicable and career growth pathways into HR Manager, People Leader, Regional People Leader, Talent Acquisition, HR Centers of Excellence, or Corporate Human Resources roles.
What You’ll Do
Recruitment & Onboarding: Lead hourly recruitment, coordinate hiring activities with operations leaders, and facilitate compliant new hire onboarding and orientation.
Employee Relations: Support workplace investigations, coach managers on policy and performance matters, assist with documentation, and promote engagement and recognition.
Compliance & HR Administration: Maintain personnel, medical, leave, workers’ compensation, and other confidential records while supporting audits, leave administration, accommodations, and corrective action plans.
HR Operations & Reporting: Maintain accurate HRIS records, support payroll-related HR activities, monitor training completion, and prepare recurring HR reports.
Business Partnership: Serve as a trusted HR partner to airport leadership by providing day-to-day guidance, identifying opportunities to improve processes, and reinforcing SSP America's culture, values, and operational excellence.
Required Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
2–4 years of Human Resources experience, including employee relations, recruiting, onboarding, and HR administration.
Working knowledge of employment laws, HR best practices, and confidential recordkeeping.
Strong organizational, communication, coaching, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience using HRIS platforms such as SAP SuccessFactors, Workday, UKG, Oracle, or similar systems.
Preferred Qualifications
Experience supporting multi-unit or high-volume operations.
Hospitality, restaurant, retail, distribution, or similar operational experience.
Experience supporting workplace investigations.
SHRM-CP, SHRM-SCP, PHR, or comparable HR certification.
What Makes Your Successful:
What Makes You Successful
Successful candidates are trusted, service-oriented HR partners who demonstrate ownership, teamwork, curiosity, and a passion for supporting people and operations. They balance sound judgment with operational urgency, communicate effectively, handle sensitive matters with professionalism and integrity, and continuously seek opportunities to improve the employee experience while delivering business results.
Work Environment & Requirements
This position is based in an airport environment and includes work in both office and restaurant operations. The role requires regular interaction with frontline employees and operational leaders and may require occasional evenings, weekends, holidays, or travel based on business needs. Candidates must be able to perform the essential functions of the role with or without reasonable accommodation, including moving throughout airport operations, occasionally lifting up to 25 pounds, using standard office equipment, and completing all applicable TSA, FAA, or CATSA security requirements.
Why SSP America?
At SSP America, we don’t just serve travelers—we create exceptional experiences. Our People Team plays a critical role in supporting our operations, developing our leaders, and creating an engaging workplace where employees can thrive. If you’re passionate about people, operational excellence, and growing your HR career, we’d love to hear from you.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
SSP America is proud to be an Equal Opportunity Employer.
Related keywords
Human ResourcesRecruitmentOnboardingEmployee RelationsComplianceHRISSAP SuccessFactorsWorkdayUKGOracleEmployment LawPerformance ManagementWorkplace InvestigationsPayrollHospitalityAirport Operations
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets
Industry
Food and Beverage Services
Company size
10,001+ employees
Headquarters
London, London
LinkedIn followers
65,385
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets.
From bespoke local concepts to brands including Starbucks, Pret A Manger and Marks & Spencer, we operate restaurants, cafés, bars, lounges and food led convenience stores in airports, rail stations and other travel hubs worldwide.
Our purpose is to be the best part of the journey, making every journey taste better through great food and hospitality.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
Offices: SSP Group Plc, Jamestown Wharf, 32 Jamestown Rd, London, London NW1 7HW, GB · SSP Deutschland GmbH, THE SQUAIRE 24, Ebene 07, Frankfurt am Main, 60549, DE · SSP Danmark A/S, Lufthavnsboulevarden 14, 1., Kastrup, 2770 , DK · Helsinki Airport, FI-01530 Vantaa, FI · SSP, 5 rue Charles de Gaulle,, Alfortville, 94140, FR
RetailCateringHospitalityTravel LocationsAirportsand Railway StationsRestaurantsFood and Beverage
How many Food & Beverage jobs are open in Phoenix, AZ right now?
There are currently 1,703 open food & beverage positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Phoenix, AZ?
Companies currently hiring include Circle K, Starbucks, Kroger, Shamrock Foods Company, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Phoenix, AZ?
Yes — 35 of the 1703 open food & beverage positions offer remote or hybrid work (9 remote, 26 hybrid).
How do I apply for Food & Beverage jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.