At Cole Haan, We Inspire Confidence Through Style. We are seeking passionate, customer-focused individuals who enjoy styling, building meaningful connections, and delivering exceptional experiences. MISSION As a Stylist …
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Part-time
Posted 7h ago
~40 hrs/week
Responsibilities
The Stylist is responsible for driving sales through personalized styling recommendations and building meaningful customer connections. They also support store operations, including visual merchandising, inventory replenishment, and maintaining company standards.
Requirements
Candidates must be at least 16 years old and possess the ability to work a flexible schedule including nights, weekends, and holidays. The role requires physical stamina to stand for extended periods and the ability to lift up to 50 pounds.
Full job description
At Cole Haan, We Inspire Confidence Through Style.
We are seeking passionate, customer-focused individuals who enjoy styling, building meaningful connections, and delivering exceptional experiences.
MISSION
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in every customer interaction.
Through genuine curiosity, product education, and personalized recommendations, you will help customers discover products that fit their lifestyle and everyday needs. By embracing our "Step Into Style" approach, you will create inspiring shopping experiences that build confidence, foster loyalty, and suppost store sales and goals.
CORE ACCOUNTABILITIES:
Deliver Results:
Achieve personal sales and key performance goals.
Drive revenue growth through exceptional service, relationship building, and personalized recommendations.
Utilize Cole Haan's "#RUOBSESSED?" Selling Program to uncover customer needs, build meaningful connections, and deliver personalized solutions.
Assist the leadership team in executing store initiatives that support profitablility and business objectives.
Serve as a Stylist:
Serve as a brand ambassador by consistently embodying Cole Haan's standards for appearance, professionalist, and customer engagement.
Guide customers through the "Step into Style" experience by providing personalized styling recommendations across product categories and creating head-to-toe solutions that reflect their lifestyle and individual style.
Build customer confidence by thoughtfully addressing concerns, overcoming objections, and recommending solutions that best fit the customer's preferences and needs.
Stay informed on Cole Haan's seasonal collections, product innovations, key features, and current fashion trends and share relevant information with the customer.
Create Extraordinary Customer Experiences:
Consistently uphold Cole Haan's valuses by putting the customer first, active with integrity, collaborating with teammates, and delivering experiences that inspire confidence.
Leverage fit expertise, product knowledge, and styiling acument to provide personalized solutions that meet customers' lifestyle and wardrobe needs.
Build lasting customer relationships that drive loyalty, repeat business, and long-term brand advocacy through authentic engagement and follow-up.
Support Store Operations:
Adhere to company policies and procedures & notify management of any infractions.
Contrinute positively to a collaborative, inclusive, and customer-focused team environment.
Follow all operational, loss prevention, health, and safety procedures.
Support and maintain visual merchandising standards consistent with company expectations and the elevated Cole Haan brand experience.
Support store operations through receiving & processing shipment and sales floor replenishment.
Support Enterprise Order Management (EOM)-Omni Channel Processing.
Execute all housekeeping tasks.
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Qualifications
Part-Time Position
Candidates must be at least 16 years of age
Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
Able to accomplish multiple tasks in a fast-paced environment
Contribute positively by working effectively with others in a team-oriented environment
Provide excellent customer service
Able to effectively communicate in verbal and written English
Able to operate POS systems and have professional phone skills
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
Ability to lift, push, and pull up to 25 pounds regularly
Ability to lift, push, and pull up to 50 pounds occasionally
Cole Haan became an independently owned company again in 2013 and is growing rapidly in the US and abroad. We have earned a unique leadership position in the marketplace as a pioneer of goods that are as functional and versatile as they are crafted—most notably through our ZerøGrand and GrandSeries products. We are reinventing the world of modern footwear, handbags and accessories for consumers who seek style, versatility, and innovative comfortable function in their products.
The company’s worldwide headquarters is in Greenland, NH, with offices in New York, Tokyo, Hong Kong, London, Amsterdam, Dubai and sourcing offices in Asia. Cole Haan is sold in more than 500 retail stores globally, digital platforms around the world and within our department store and specialty retail partners.
We seek hard-working team members who are entrepreneurial-minded, solutions-oriented who accept and own accountability, model integrity, value individuality and diversity, encourage teamwork and inspire creativity.
We invite you to visit us at any time at www.colehaan.com.
To keep tabs on us to see what’s happening, follow us at:
Facebook: https://www.facebook.com/colehaan
Twitter: https://twitter.com/colehaan
Instagram: http://instagram.com/colehaan
Pinterest: http://www.pinterest.com/ColeHaan/
Google +: https://plus.google.com/+colehaan/posts
Let's connect and see what happens.
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Offices: 45 West 18th St, New York, NY 10011, US · 150 Ocean Rd, Greenland, NH 03840, US
Footwear and Handbags& AccessoriesFashionRetailApparelDepartment, Clothing & Shoe StoresRetail and wholesale