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$60k–$68k/yr
Full-time
high school
Paid time off, Sick days, Flexible days, Comprehensive benefits program, Monthly bonus, Career advancement opportunities
Posted 5h ago
~40 hrs/week
Responsibilities
The Store Manager is responsible for leading and developing a high-performing team to drive store performance and brand growth. They must maintain an active presence on the sales floor while ensuring operational excellence and an exceptional customer experience.
Requirements
Candidates must have at least 3 years of team management experience, preferably in fashion retail. Strong organizational, communication, and problem-solving skills are required, along with the ability to work a flexible schedule.
Full job description
Company Description
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.
Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.
Job Description
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.
Key Responsibilities
Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Qualifications
3+ years of team management experience, ideally in fashion retail or equivalent.
Demonstrated communication skills and team mobilization ability
Capability to be flexible and adapt in a fast paced environment
Strong organizational, planning and prioritization skills
Proven problem solving skills and decision making ability
Ability to maintain performance and quality under pressure
Sense of style and solid understanding of the fashion industry.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.
Additional Information
What Sets Us Apart
Salary: $60,000 - $68,000 (rate may be greater based on relevant experience)
Exclusive Benefits:
Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
Well-Being First: Access a comprehensive benefits program designed to take care of you.
Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance!
Career Advancement: Opportunities for professional growth and career development.
Tuition Reimbursement: Invest in your future with financial support for your education.
Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
Certain conditions apply
Reitmans (Canada) Limited (RCL) is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
Why Reitmans (Canada) Limited
At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.
We are proud of our almost one hundred years of history as Canada’s fashion retail icon, and we have a remarkable story to tell. Operating under three flagship brands – Reitmans, PENN. and RW&CO. – we thrive by demonstrating our passion for fashion. Our innovation and drive to constantly raise the bar on customer experience is complemented by our dedicated and talented team – our most important asset.
Being RCL is all about caring for our people, working collaboratively and authentically, while inspiring performance. Our values come to life through the passionate people we hire, the charities we support and business relationships we create both in Canada and abroad.
Come fashion your new career with us
careers.smartrecruiters.com/ReitmansCanadaLteLtd/en
Offices: 250 Sauve West, Montreal, Quebec H3L 1Z2, CA
RetailClothingDigitaland FashionE-CommerceWeb DesignFashionRetailDepartment, Clothing & Shoe StoresRetail and wholesale
How many Customer Service & Support jobs are open in Montreal, Canada right now?
There are currently 3,232 open customer service & support positions in Montreal, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Montreal, Canada?
Companies currently hiring include Loblaw Companies Limited, Bell Canada Enterprises, Desjardins, Circle K, Scotiabank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Montreal, Canada?
Yes — 859 of the 3232 open customer service & support positions offer remote or hybrid work (138 remote, 721 hybrid).
How do I apply for Customer Service & Support jobs in Montreal, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.