Toronto, Ontario, Canada · Hybrid
$140k–$170k/yr
About Buildots Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational…
Skills: Customer Success Management, Team Leadership, Performance Management, Construction Industry Knowledge, SaaS
Toronto, Ontario, Canada · On-site
Company Description What Makes Sodexo Different: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose…
Skills: Customer service, Communication skills, Teamwork, Food safety, Buffet maintenance
Toronto, Ontario, Canada · On-site
$18/hr
FOOD SERVICE TEAM MEMBER (SUSHI CHEF) Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dy…
Skills: Sushi preparation, Food safety, Inventory management, Kitchen operations, Teamwork
Toronto, Ontario, Canada · On-site
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
Skills: Guest service, Cash register operation, Food preparation, Communication, Sanitation standards
Toronto, Ontario, Canada · On-site
Company Description PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We em…
Skills: Team management, Retail operations, Customer experience, KPI monitoring, Visual merchandising
Toronto, Ontario, Canada · On-site
Nursing Clerk Deerwood Creek Community - Etobicoke Starting Rate: $19.64 This posting is for an existing vacancy. If you’re passionate about being a part of a team that is, committed to the Team Member Experience a…
Skills: Clerical support, MS Office, Customer service, Multi-tasking, Administrative skills
Marriott International Hotels, Inc.Toronto, Ontario, Canada · On-site
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all ch…
Skills: Guest Services, Cash Handling, Reservation Management, Communication, Conflict Resolution
Toronto, Ontario, Canada · On-site
$22/hr
Company Overview The Butcher Shoppe is a custom packaged meats company located in the Toronto. Our meats are carefully selected for quality & consistency to achieve the highest standards of our customers. Daily, thousand…
Skills: Delivery driving, Route planning, Customer service, Invoice verification, Vehicle inspection
Peloton InteractiveToronto, Ontario, Canada · On-site
ABOUT THE ROLE As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail store…
Skills: Sales, Customer service, Communication, Fitness knowledge, Inventory management
Toronto, Ontario, Canada · On-site
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Customer Service, Inventory Management, Merchandising, Stock Replenishment, Retail Operations
Toronto, Ontario, Canada · On-site
$18/hr
Position Summary The Snack Bar Attendant is responsible for preparing, serving, and selling food and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experien…
Skills: Food preparation, Customer service, Cash handling, Point of sale operation, Sanitation
Toronto, Ontario, Canada · Remote Solely
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books,…
Skills: Customer service, Conflict resolution, Communication, Time management, Multitasking
Toronto, Ontario, Canada · On-site
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books,…
Skills: Customer service, Communication skills, Billing, Conflict resolution, Excel
Toronto, Ontario, Canada · On-site
$18/hr
Position Summary The Lounge Attendant is responsible for providing friendly, attentive, and efficient service to guests in the lounge area. This role ensures a positive guest experience while maintaining compliance with …
Skills: Customer Service, Food And Beverage Service, Cash Handling, Point Of Sale Transactions, Alcohol Service
Toronto, Ontario, Canada · On-site
$48k–$52k/yr
The salary range for this position is $48,000 to $52,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees ma…
Skills: Customer support, Reception, Communication, Task prioritization, Office administration
Toronto, Ontario, Canada · On-site
$17/hr–$22/hr
Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in …
Skills: Customer service, Retail operations, Inventory management, Merchandising, Communication
Toronto, Ontario, Canada · On-site
$20/hr–$25/hr
Position Summary The Lounge Attendant is responsible for providing friendly, attentive, and efficient service to guests in the lounge area. This role ensures a positive guest experience while maintaining compliance with …
Skills: Customer service, Food and beverage service, Alcohol service, Cash handling, Point-of-sale transactions
OktaToronto, Ontario, Canada · Hybrid
$122k–$168k/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
Skills: Technical Account Management, Auth0, Okta, OAuth 2.0, OIDC
Toronto, Ontario, Canada · On-site
Prepares, presents and serves meals, ensuring the quality of the food and overall presentation. Essential Duties and Responsibilities: Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables…
Skills: Food preparation, Food safety, Sanitation, Customer service, Cashiering
Toronto, Ontario, Canada · Hybrid
$97k–$129k/yr
Date limite pour postuler : le 28 septembre, 2026 à 12h HE Joignez-vous à l’équipe d’EDC ! À EDC, nous aidons les entreprises canadiennes à réussir à l’étranger. Nous leur offrons les outils financiers et l’expertise don…
Skills: Content design, UX writing, User research, Accessibility, WCAG
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Lead, coach, and develop a team of Customer Success Managers while overseeing the onboarding, adoption, and success of the Standard Projects portfolio. Drive cross-functional collaboration with Sales, Product, and Marketing to ensure customer impact and business growth.
Requires 4+ years of experience in a B2B customer-facing role within the construction industry and 3+ years of team management experience. Candidates must possess strong operational skills, proficiency with CS platforms and Salesforce, and the ability to travel approximately 30% of the time.
Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 owners and contractors trust Buildots, including Digital Realty, Intel, Turner Construction, JE Dunn, STO Building Group and Mortenson. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.
At Buildots, Customer Success Managers are at the heart of our mission: ensuring project teams extract maximum value from our platform, embed it into their workflows, and become advocates who help drive account expansion. The Customer Success team also plays a pivotal role in Marketing (case studies, ROI storytelling) and Product (field feedback that shapes the roadmap).
We're looking for an experienced, people-first Customer Success Team Lead to manage a team of CSMs supporting our Standard Projects portfolio across North America. You'll be responsible for the onboarding, adoption, and ongoing success of a growing portfolio of customers, while formally leading, developing, and managing the performance of your team. This is a cross-functional leadership role that works closely with Product, Marketing, and Sales to ensure customer impact translates into broader business success.
This role carries partial people-management responsibilities: hiring, coaching, and formal performance management for your team, delivered through Buildots’ annual performance review process, supported by structured check-ins twice a year.
A benefits package designed to support you professionally and personally:
The base salary range for this role is CAD $140,000–$170,000, with a performance-based bonus paid semi-annually, targeting up to 16% of base salary based on individual and portfolio outcomes. In addition, we also offer an equity package in the form of stock-option grants.
**By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Location Requirements: This role can be based in the US (excluding Pacific Time Zone states) or in Toronto, Canada.
The Construction Intelligence Platform
Buildots is the world’s most advanced construction intelligence platform. It delivers objective, accurate data that unlocks proactive decision-making at every level – from individual projects to entire organizations. Using advanced AI and computer vision, Buildots automatically compares construction schedules and 3D models against actual site conditions. The platform then transforms this granular progress data into actionable site-to-boardroom insights. Buildots is already delivering remarkable results for Fortune 500 contractors and leading owners, including Turner Construction, JE Dunn, Intel, STO Building Group and Bouygues. Its impact is proven at every scale – from local schools and multifamily developments to the most complex data centers and mega-projects. Our platform automatically generates accurate, unbiased data and actionable metrics crucial for strategic decision-making. Enhancing visibility and control for site teams and management alike, Buildots sets new standards for efficiency and productivity, effectively minimizing delays and ensuring projects are completed on time and within budget.
Offices: Yigal Alon 98 Street, Tel Aviv-Yafo, Central Israel 6789141, IL · 262 High Holborn, London, England WC1V 7EY, GB · 220 N Green St, Chicago, Illinois 60607, US
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