Description Who We Are At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, in…
Skills: Pool maintenance, Team leadership, Quality control, Staff training, Customer communication
Description Who We Are At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, in…
Skills: Pool maintenance, Water chemistry testing, Equipment troubleshooting, Customer service, Minor repairs
Description District Manager Why Join TruFit Athletic Clubs? - Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and mo…
Skills: Leadership, Sales strategy, Coaching, KPI tracking, Business operations
Williams-Sonoma, Inc.
Asst Store Mgr - Service
San Antonio, Texas, United States · On-site
Mid level$4M raised
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Retail sales, Team leadership, Customer service, Communication, Organization
EMPLOYMENT TYPE Full-time REPORTS TO Parts Manager DEPARTMENT Parts FLSA Non-exempt The Parts Sales position promotes and sells parts, products, and related services to meet customer needs. This role supports counter cus…
Skills: Parts sales, Customer service, Inventory management, Data entry, Point-of-sale systems
Schedule (Open Availability Highly Preferred): Weds-Fri 2p-10:30p, Sat & Sun 12p-8:30p Pay Range: $18 hourly About Carvana At Carvana, we believe buying a car the old-fashioned way sucks — so we're rewriting the playbook…
Skills: Customer service, Communication, De-escalation, First aid, CPR
Gold's Gym
Group X Instructor - Legacy Trails
San Antonio, Texas, United States · On-site
Entry level
The Group Exercise Instructor will lead and motivate members in a group environment through a pre-arranged format of exercises designed to enhance overall fitness, strength, and endurance, while ensuring that the safety …
Skills: Group fitness instruction, Motivational coaching, Exercise physiology, Safety monitoring, Customer service
Gold's Gym
Personal Trainer - Live Oak
San Antonio, Texas, United States · On-site
Entry level
We are looking for passionate fitness professionals to grow their career with the most iconic brand in the industry. As a Gold's Gym Personal Trainer, you will be the front line to maximize our member's training potentia…
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites! At GO Car Wash, we’r…
Skills: Customer service, Sales, Leadership, Team coaching, Operations management
Customer Care Representative II - Bilingual (English/Spanish)
San Antonio, Texas, United States · Remote Solely
$20/hr–$23/hr
Entry level$3.1B raised
Customer Care Representative II - Bilingual (English/Spanish) Start date: October 5th As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about…
Skills: Bilingual, Customer service, Billing, Conflict resolution, Medical terminology
Gold's Gym
Group X Instructor - Fiesta Trails
San Antonio, Texas, United States · On-site
Entry level
The Group Exercise Instructor will lead and motivate members in a group environment through a pre-arranged format of exercises designed to enhance overall fitness, strength, and endurance, while ensuring that the safety …
The Group Exercise Instructor will lead and motivate members in a group environment through a pre-arranged format of exercises designed to enhance overall fitness, strength, and endurance, while ensuring that the safety …
We are looking for passionate fitness professionals to grow their career with the most iconic brand in the industry. As a Gold's Gym Personal Trainer, you will be the front line to maximize our member's training potentia…
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while d…
Skills: Retail sales, Leadership, Communication, Time management, Organization
Centennial BANK
Senior Teller
San Antonio, Texas, United States · On-site
Entry level
GENERAL DESCRIPTION OF POSITION The Senior Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them. Th…
Associate Banker, 30 Hours, West San Antonio, TX Area - Multiple Locations
San Antonio, Texas, United States · On-site
Entry level$1.6B raised
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Client service, Relationship building, Cash handling, Communication, Problem solving
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Leadership, Team development, Customer service, Sales growth, Inventory management
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Join a Team That Sets the Standard in Property Management At PEM, we don’t just manage properties—we build communities. We're looking for driven professionals who are ready to make an impact and grow within a…
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
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$45k–$65k/yr
Full-time
professional certificate
Health insurance, Dental insurance, Vision insurance, Short-term disability, Long-term disability, Paid time off
Posted 3h ago
~40 hrs/week
Responsibilities
The supervisor will manage field technician training, oversee quality control processes, and provide secondary support for customer communications. They are responsible for monitoring field performance, ensuring safety compliance, and acting as the primary point of contact for technicians.
Requirements
Candidates must have at least one year of experience as a pool service technician and one year in a leadership or supervisory role. Strong communication, problem-solving, and multitasking skills are essential for success in this fast-paced environment.
Full job description
Description
Who We Are
At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.
Today, we’re one of the fastest-growing pool service companies in the area, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.
What We Offer
Competitive Pay: $45K - $65K
Full Benefits Package: Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays.
Career Growth: Clear paths to Lead Tech, Trainer, or Supervisor roles
Paid Training & Certifications: Paid on-the-job training and certifications like CPO
Supportive Team Environment: We set you up for success from Day 1
Schedule
Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred.
In-office start and end at your assigned branch location
What You’ll Do
In this role, you will provide crucial secondary support to our field technicians, ensuring efficient management of training, supporting service managers with customer communications, and overall quality control processes. Your keen attention to detail, excellent communication skills, and ability to juggle multiple responsibilities will be key to maintaining our high standards and exceptional customer service. The previous includes:
Responsibilities
Trainees/Trainers Management:
Ensure new and existing employees receive proper and ongoing training to deliver quality service. Monitor all aspects of training from start to finish. Work hand in hand with team trainers to ensure all aspects of training are properly relayed. Report daily progress to the Service Manager.
Graduation/Truck Oversight:
Supervise the graduation process and truck load-out for new Service Techs going solo, ensuring uniform compliance with load-out standards. Continued truck checks for the service team, and compliance with all safety vehicle safety procedures.
Customer Communications Support:
Assist managing customer communications using Podium and HubSpot, ensuring timely and effective responses to customer inquiries and feedback. Service Managers will delegate communications day to day based on area of need.
Primary Technician Support:
Offer guidance and expertise to field technicians via Slack, acting as a primary support channel. Monitor channels for any follow up requests, customer issues, etc. You are the technician's main point of contact in the office.
Manage/Monitor Field Leadership:
Work with the team's field leadership (Lead Technicians and Trainers) on a daily basis to gather feedback from the field. Host a meeting with Lead Technicians on a weekly basis to finalize a correction plan that can be shared and implemented at weekly team meetings.
Weekly Meeting Content Creation:
Work with the field leadership team (Lead Technicians & Trainer) to identify & communicate quality control findings with recommended actions for Service Manager to review, providing valuable insights for team meetings such as hands on training, visuals and troubleshooting.
Daily Quality Control (QC):
Conduct daily quality control checks, including monitoring Pool Brain alerts and Slack channels, to ensure compliance with company standards. Complete daily route reviews, ensuring high levels of quality. Report technician issues to the Service Manager daily.
Second Line of Defense for Field QC/Customer issues/PTO Coverage:
Address quality control issues as the second line of defense, enhancing service quality through additional oversight and guidance. Provide coverage during team members' leave periods to maintain smooth operations and service standards. Serve as the secondary contact for onsite customer issues in the field, providing support and resolutions to ensure customer satisfaction.
Requirements
What we're looking for
Must-haves
1 year of experience as a Pool Service Technician.
1 year of experience in a team lead, supervisor, or similar role.
Strong communication and interpersonal skills for guiding and supporting field technicians.
Detail-oriented with a commitment to high-quality standards.
Ability to multitask and prioritize in a fast-paced environment.
Excellent problem-solving and decision-making skills.
Familiarity with quality control processes.
Flexibility to cover team members' time off.
Nice-to-haves:
CPO License
1 year experience as team lead, supervisor or similar role in the pool industry.
Related keywords
Pool Service TechnicianSupervisorTeam LeadQuality ControlTrainingCPO LicensePool MaintenanceCustomer ServiceHubSpotPodiumSlackPool BrainSafety ComplianceField LeadershipResidential ServicesCommercial Services
How many Customer Service & Support jobs are open in San Antonio, TX right now?
There are currently 5,477 open customer service & support positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Antonio, TX?
Companies currently hiring include Lowe's Companies, Inc., Great Clips Inc., Circle K, AutoZone, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Antonio, TX?
Yes — 330 of the 5477 open customer service & support positions offer remote or hybrid work (177 remote, 153 hybrid).
How do I apply for Customer Service & Support jobs in San Antonio, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.