Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and i…
Skills: Cisco, Microsoft Teams, Five9, Avaya, ServiceNow
Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and i…
Skills: Cisco, Microsoft Teams, Avaya, Five9, ServiceNow
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mouhamedzz
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
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mouhamedzz
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
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mouhamedzz
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$70k–$85k/yr
Full-time
Posted 14h ago
~40 hrs/week
Remote in Broomfield, Colorado, United States
Responsibilities
Administer and support enterprise voice platforms including Cisco, Microsoft Teams, and Five9 while managing ServiceNow queues. Execute telecom lifecycle activities such as provisioning, deprovisioning, and phone service modifications.
Requirements
Requires 3-5 years of hands-on provisioning and administrative experience on enterprise voice platforms. Candidates must possess strong troubleshooting skills and the ability to follow documented setup procedures.
Full job description
Company Description
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com
Job Description
BETSOL is hiring remote Contact Center / Telephony Operations Specialists to support an enterprise client's migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management (primarily provisioning, deprovisioning, and phone service modifications — MACD work). There is no on-call rotation.
Key Responsibilities
Administer and support enterprise voice platforms — primarily Cisco and Microsoft Teams MACD with some Avaya, and Five9.
Resolve routine provisioning and service issues (connectivity, log-in/authentication, endpoint setup) across multi-vendor environments.
Escalate issues requiring deep diagnostic/root-cause analysis (Wireshark, Riverbed Aternity, Nectar) to L2 engineers
Manage ServiceNow queues, ticket documentation, and user support workflows for user provisioning/deprovisioning, phone service modifications, and new service deployments
Collaborate with IT, network, vendors, and business teams to deliver and maintain solutions
Follow documented setup rules and maintain documentation and operational procedures
Provide mentoring, knowledge sharing, and operational support during standard Eastern-time business hours (no on-call rotation)
Qualifications
Required Skills & Experience
3-5 years of hands-on provisioning/administrative (MACD) experience on enterprise voice platforms — Cisco and Microsoft Teams primary; Avaya or Five9 is a plus
ServiceNow ticket and queue management
Strong troubleshooting, documentation, and collaboration skills; comfortable working standard Eastern-time business hours (no on-call)
High attention to detail and ability to precisely follow documented setup and provisioning procedures
Preferred / Nice-to-Have
Not required for day-one readiness:
Diagnostic and monitoring tools (Wireshark, Riverbed Aternity, Nectar)
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
Learn more at betsol.com
Offices: 10901 W 120th Suite 235, Broomfield, Colorado 80021, US · Brigade Software Park, Banashankari II stage, Bangalore, Karnataka 560070, IN · Buenos Aires, AR · Bucharest, RO
How much do Technology jobs in Broomfield, CO pay?
Based on 202 listings with disclosed salaries, most technology jobs in Broomfield, CO pay between $86k–$191k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Broomfield, CO right now?
There are currently 223 open technology positions in Broomfield, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Broomfield, CO?
Companies currently hiring include Quantinuum, Katalyst Space, mouhamedzz, Comtech Telecommunications Corp., Albedo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Broomfield, CO?
Yes — 54 of the 223 open technology positions offer remote or hybrid work (8 remote, 46 hybrid).
How do I apply for Technology jobs in Broomfield, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.