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Skills: Customer service, Receptionist duties, Multi-line telephone systems, Electronic medical record (EMR) software, Patient scheduling
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GIA Legacy Planning
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Entry level
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$19/hr–$26/hr
Full-time
high school
Basic Life/AD&D, Paid Time Off, Paid Holidays, Employee Assistance Program, 401(k) Safe Harbor Contribution, Medical Insurance
Posted 2h ago
~40 hrs/week
Responsibilities
The MRI Front Desk Receptionist is responsible for greeting patients, managing check-ins and check-outs, and handling administrative tasks such as scheduling and payment collection. They also assist with patient documentation and support MRI technologists to ensure efficient clinic operations.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of customer service or medical office experience. Proficiency in EMR software and the ability to work a closing shift until 8:00 PM are required.
Full job description
Description
Job Overview: Join our team as a Front Desk Receptionist, where you'll greet and guide patients and visitors with professionalism, manage paperwork and patient demographic data in our EMR system, handle incoming calls, oversee patient check-ins and check-outs, collect payments, and perform various clerical duties. Your role will be pivotal in ensuring seamless patient experiences and the efficient operation of our clinic.
Department: MRI Reports To: Front Desk Manager Schedule/Type: Full-time, onsite; Monday–Friday Pay Range: $19–$26 per hour, commensurate with experience Travel: Required between the Broomfield and Boulder locations Bonus Eligibility: No
Position Note: This is a full-time closing position. Candidates must be available to work until 8:00 PM, Monday through Friday.
Requirements
What You'll Do
Welcome patients, visitors, and staff in a professional, friendly, and courteous manner.
Check patients in and out while collecting required documentation, demographic information, and co-payments.
Answer and direct incoming telephone calls promptly and professionally.
Schedule MRI appointments by phone and in person using the electronic medical record (EMR) system.
Coordinate appointment scheduling based on provider availability and patient preferences.
Maintain accurate scheduling records to support efficient clinic operations.
Communicate with providers, technologists, and staff regarding imaging orders and patient scheduling needs.
Answer routine, non-medical questions and provide clear instructions to patients.
Explain financial responsibilities, including co-pays, deductibles, and coinsurance, and collect payments as required.
Maintain clean, organized reception, waiting, and common areas.
Open and close the office as assigned.
Help ensure efficient patient flow and communicate delays to patients and clinical staff.
Protect patient privacy by following HIPAA requirements and maintaining confidentiality.
Follow all clinic safety, security, and organizational policies.
Assist with ordering, receiving, stocking, and distributing office supplies.
Deliver exceptional customer service to patients, coworkers, and providers.
Perform other duties as assigned.
MRI-Specific Responsibilities
Verify patient demographics and obtain required signatures on consent forms, medical histories, and other documentation.
Prepare patient files for MRI Technologists.
Occasionally assist MRI Technologists with patient positioning during diagnostic procedures.
Verify insurance benefits, obtain pre-authorizations when required, and educate patients regarding deductibles and coinsurance.
Process MRI claims for reimbursement following completed procedures.
What We're Looking For
High school diploma or equivalent required.
At least one year of customer service or receptionist experience, preferably in a medical office.
Experience using multi-line telephone systems.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
Excellent verbal and written communication skills.
Ability to provide compassionate, professional customer service to patients and coworkers.
Comfortable handling sensitive and confidential information.
Ability to de-escalate difficult situations with professionalism and empathy.
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and electronic medical record (EMR) or practice management software.
Ability to work independently while contributing to a collaborative team environment.
Availability to work the closing shift until 8:00 PM, Monday through Friday.
Why Join BoulderCentre for Orthopedics and Spine?
At BoulderCentre for Orthopedics, we are committed to providing exceptional orthopedic care while fostering a supportive and collaborative work environment. We value teamwork, professionalism, compassion, and continuous improvement. Every employee plays an important role in helping our patients return to the activities they love.
Company Paid Benefits:
Basic Life/AD&D –Guardian
16 days of PTO per year
7-7.5 paid holidays per year
EAP
401(k) Safe Harbor Contribution
Benefit Options Requiring Employee Contributions:
· Medical
· HSA and FSA
· Dental
· Vision
· Short-Term Disability
· Voluntary Life and AD&D
· Flex Spending Accounts
· General Purpose Healthcare FSA
· Optional Protection Benefits (Accident, Hospital Indemnity, Cancer Care and Critical Illness Insurance)
· 401K
Closing Date: September 21st
Boulder Centre for Orthopedics is proud to be an Equal Opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage diverse candidates to apply and welcome the opportunity to build a talented and inclusive workforce. In our recruitment and employment practices, we adhere to applicable federal, state, and local laws, ensuring fairness and inclusivity in all aspects of employment. We value diversity and believe that a diverse workforce enhances our ability to serve our patients and community effectively. All qualified individuals are encouraged to apply, regardless of background or identity.
Our doctors have remained the region's dedicated bone, joint, and muscle experts since 1968. Proudly serving Boulder, Lafayette, and the Front Range, we are committed to developing treatment plans based on your individual needs to provide the highest possible level of care because your life is calling, and we're here to help you answer the call.
Our world-class team of orthopedic experts is devoted to providing customized treatment plans focused on your needs and goals.
At BoulderCentre for Orthopedics & Spine, we specialize in keeping your life in motion.
Offices: 4740 Pearl Pkwy, Suite 200, Boulder, Colorado 80301, US · 1000 W South Boulder Rd, Lafayette, Colorado 80026, US
How many Customer Service & Support jobs are open in Broomfield, CO right now?
There are currently 354 open customer service & support positions in Broomfield, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Broomfield, CO?
Companies currently hiring include Starbucks, Great Clips Inc., Kroger, American Eagle Outfitters Inc., Omni Hotels & Resorts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Broomfield, CO?
Yes — 23 of the 354 open customer service & support positions offer remote or hybrid work (13 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Broomfield, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.