Phoenix, Arizona, United States · Remote OK
$70k–$90k/yr
The Technical Support Specialist is an experienced second-level technical resource who owns complex customer escalations and serves as a key liaison between Support and our Development, QA, and Product teams. This person…
Skills: Technical Support, Salesforce, Apex, SOQL, API Troubleshooting
Phoenix, Arizona, United States · On-site
$80k–$130k/yr
Hand Therapist About OrthoArizona At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic…
Skills: Hand therapy, Splint fabrication, Patient evaluation, Treatment planning, Anatomy
Phoenix, Arizona, United States · On-site
Physical Therapy Technician We’re expanding our multi-specialty orthopedic clinics throughout the Valley and looking for friendly, hardworking, and self-motivated physical therapy technicians to assist our team of renown…
Skills: Patient support, Physical therapy assistance, Exercise techniques, Human anatomy, Patient positioning
Phoenix, Arizona, United States · On-site
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning v…
Skills: Matlab, Simulink, Stateflow, Polyspace, ModelAdvisor
Phoenix, Arizona, United States · On-site
$80k–$100k/yr
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce b…
Skills: Field sales, Account management, Relationship building, Strategic planning, Sales forecasting
Phoenix, Arizona, United States · On-site
At United Integrated Services (UIS), we build more than facilities—we build the infrastructure that enables technologies to shape the future. As a global engineering and construction company specializing in the semicondu…
Skills: Fire protection engineering, Hydraulic calculation, AutoCAD, NFPA standards, International Building Code
Phoenix, Arizona, United States · On-site
Overview Are you looking for a company that offers outstanding benefits including: medical, dental, vision, short-term and long-term disability as well as tuition discounts and more than 2 ½ weeks of time off in the firs…
Skills: Risk management, Customer service, Alarm monitoring, Switchboard operation, Microsoft Word
Phoenix, Arizona, United States · Hybrid
As an Advanced Project Engineer here at Honeywell Aerospace, you will support advanced Aerospace & Defense programs within the Engines & Power Systems organization. This role is responsible for leading the planning and e…
Skills: Project leadership, Mechanical systems engineering, Aerospace engineering, Project management, Earned Value Management System
Phoenix, Arizona, United States · On-site
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while d…
Skills: Retail sales, Leadership, Communication, Time management, Organization
Phoenix, Arizona, United States · On-site
$16/hr–$20/hr
Description Personal Trainer Mountainside Fitness About the Role Mountainside Fitness Personal Training is looking for passionate, dynamic, and outgoing Personal Trainers to join our team. We take a holistic approach to …
Skills: Personal training, Exercise science, Client coaching, Fitness programming, Accountability coaching
Phoenix, Arizona, United States · Hybrid
The Project Controls Specialist is responsible for planning, monitoring, and controlling project performance throughout the project lifecycle. This role supports successful project execution by providing cost control, sc…
Skills: Project planning, Project scheduling, Cost control, Forecasting, Budgeting
Spectrum Retirement Communities, LLC.Phoenix, Arizona, United States · On-site
Company Description At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters…
Skills: Customer service, Communication, Point of sale system, Food handling, Relationship building
Phoenix, Arizona, United States · On-site
$21/hr–$23/hr
Job Description Role purpose: Execute a high volume of standardized builder and multifamily orders accurately and on time, maintaining reliable records and coordinating routine delivery and installation readiness from ac…
Skills: Order processing, Data entry, Customer service, Administrative support, Schedule management
Phoenix, Arizona, United States · Hybrid
$105k–$158k/yr
This is a hybrid position, and the incumbent must be located within 100 miles of the Phoenix, AZ campus with an expectation to work on-site at the IERB a minimum of 2 days per week. Position Overview The Manager partners…
Skills: Leadership, Operational management, Process improvement, Strategic planning, Financial analysis
Phoenix, Arizona, United States · Hybrid
$105k–$158k/yr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Leadership, Operational management, Process improvement, Strategic planning, Financial analysis
Phoenix, Arizona, United States · On-site
$16/hr–$29/hr
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve he…
Skills: Customer service, Patient registration, Insurance verification, Data entry, Medical terminology
Phoenix, Arizona, United States · On-site
$20/hr–$23/hr
Job Description Role purpose: Create an accurate, complete, and traceable starting record for every builder start so downstream Order Service work begins with the right contract, program, job, and scheduling information.…
Skills: Data entry, Document comparison, Order entry, Administrative support, Customer service
Phoenix, Arizona, United States · On-site
$16/hr–$29/hr
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve hea…
Skills: Patient registration, Insurance verification, Customer service, Data entry, Medical terminology
Phoenix, Arizona, United States · On-site
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire re…
Skills: Store management, E-commerce operations, Staffing, Team leadership, Performance management
ASM International N.V.Phoenix, Arizona, United States · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Product Lifecycle Management, Advanced Packaging, Semiconductor Manufacturing, Product Roadmap Development, Market Requirements Specification
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The Technical Support Specialist manages complex customer escalations and acts as a liaison between support, engineering, and product teams. They are responsible for diagnosing technical issues, reproducing defects, and providing clear, business-relevant guidance to customers.
Candidates must have 2–5 years of technical support experience and hands-on proficiency with Salesforce, including Apex and SOQL. A bachelor's degree is required, along with strong analytical skills and experience partnering with development or QA teams.
The Technical Support Specialist is an experienced second-level technical resource who owns complex customer escalations and serves as a key liaison between Support and our Development, QA, and Product teams. This person works directly with LeanData and Salesforce configuration and APIs to diagnose issues across our product suite, including Orchestration, Scheduling, and Journeys; partners with Engineering and QA on reproducible bug reports, and translates customer-reported symptoms into clear technical detail. As LeanData’s AI-forward product line grows, this role will build familiarity with AI-feature troubleshooting alongside Engineering.
This role reports to the Manager of Technical Support.
· Own and resolve complex technical escalations, including issues that require deep product, log, and environment analysis.
· Reproduce customer-reported defects, isolate root cause, and drive issues to resolution or to a formal engineering handoff.
· Serve as a technical resource and mentor for Level 1 support staff.
· Build customer trust by translating complex product issues into clear, business-relevant guidance that supports successful outcomes.
· Troubleshoot customer API integrations (REST, webhooks, authentication, payloads, rate limits, error handling).
· Configure and troubleshoot AI-powered product features, escalating unresolved or ambiguous model-behavior issues to Engineering.
· Read and debug code to reproduce issues, and build simple test scripts to speed up diagnosis.
· Review logs, queries, and configurations to pinpoint failures.
· File clear, reproducible bug reports, partner with Development on root cause, and support QA in validating fixes for cases you have worked.
· Surface recurring customer pain points to Product and management.
· Document root causes, workarounds, and solutions as new or updated knowledge base articles.
· 2–5 years of relevant work experience in technical support.
· Hands-on Salesforce experience (Apex jobs, SOQL, common platform errors and governor limits).
· Proficiency with Salesforce reporting.
· Solid analytical and troubleshooting skills across logs, databases, and integrations.
· Strong written and verbal communication, with the ability to translate technical detail for non-technical audiences.
· Experience partnering with Development, QA, or Product - filing reproducible bugs and validating fixes.
· Ability to understand and deconstruct technical products and platforms.
· Creative, resourceful, detail-oriented, and highly organized.
· Comfort working with shifting priorities and tight timelines in a growth-stage environment.
· Bachelor’s degree from a reputable university
· Familiarity with reporting or BI tools beyond Salesforce.
· Knowledge of GTM strategies (outbound, inbound, account-based, and similar).
· Exposure to troubleshooting AI- or ML-powered product features.
LeanData is the execution engine behind your GTM strategy
Help your teams align to your customer’s journey by uniting your CRM data, signals, and tools from the first buying signal to closed-won and beyond. LeanData delivers accurate and actionable data and insights to automate even the most sophisticated customer lifecycle motions including: Buying groups ABX Post-Sales Speed to Lead Increase efficiency, capture more revenue and deliver better customer experiences: LeanData is the execution engine behind your GTM strategy. Check out the 1,000+ Enterprise and Commercial Leaders that use LeanData to maximize their revenue teams: https://www.leandata.com/featured-customers/
Offices: 2901 Patrick Henry Drive, Santa Clara, CA 95054, US
