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The Behavioral Health Specialist manages patient safety, monitors vitals, and provides direct care in a crisis stabilization unit. They are responsible for documenting interactions in the EHR, performing de-escalation techniques, and maintaining facility cleanliness.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in behavioral health or social services. The role requires the ability to perform physical interventions and lift up to 50 lbs.
Full job description
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay:
+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days
What You'll Do:
The Behavioral Health Specialist (BHS) manages and maintains the safety of the individuals and staff. Takes vitals and assistsindividuals in meeting their needs while on the unit by providing exceptional customer service.Documents services provided and significant interactions in the Electronic Health Record (EHR).
Conducts security screening and inventories property of individuals upon admission to the facility. Provides orientation to the Observation Unit and Short-term Inpatient Unit. Educates patients on their rights under ADHS regulations, grievance process, provides expectations, and explains rules and regulations.
Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusions when needed to ensure the individual’s safety and the safety of others. Completes 1-to-1 on a patient in seclusion or mechanical restraints Q15.
Lifts, moves, and transports individuals using proper body mechanics or lifting devices for accident prevention.
Assists individuals with activities of daily living to include eating, bathing, dressing, toileting, and transferring.
Conducts and documents individual's vitals and reports all questionable results to the RN/Physician attending the individual. Conducts and documents all BAL, urine drug screens, and urine pregnancy tests.
Attends court ordered hearings when subpoenaed. Must be willing to be a witness on a petition and available to provide testimony at court ordered hearings.
Documents all services and significant individual interactions in the Electronic Health Record. Monitors and documents patients Q15.
Responsible for maintaining and ensuring the cleanliness of the facility and designated assigned unit. Performs light cleaning of interior center, collects soiled linen, and launders individuals clothing when needed.
Performs all other duties as assigned.
What You'll Bring:
High school diploma or equivalent
Minimum of one (1) year of experience in behavioral health, social services, or related field
Must be able to perform Safe Clinch patient restraint techniques
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
Physical Requirements
Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)
Lift, push, pull, or carry up to 50 lbs. occasionally
Tolerate prolonged walking, standing, and observation in a fast-paced environment
Work with individuals who may exhibit agitation, aggression, or unpredictable behavior
It would be great if you had:
Certified training (Safe Clinch, CPR First Aid, therapeutic options, etc.)
Completion of CNA or Patient Care Tech program
Two (2) years of experience in behavioral health
Completion of BHT certification
What We Offer:
Full-time only:
Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Company‑paid parental leave available to eligible employees
All employees (Pool, Part-time and Full-time):
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan
Connections Health Solutions is proud to be a Second Chance employer.
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
Recruitment Fraud Warning
Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.
Please note:
Official communications come only from an email address ending in @connectionshs.com.
We will never extend an offer without completing our formal interview process.
We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.
If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact myRecruiter@connectionshs.com to verify its authenticity before responding.
We provide crisis stabilization and access to care for anyone needing behavioral health services.
Industry
Mental Health Care
Company size
501-1,000 employees
Founded
2009
Headquarters
Phoenix, Arizona
LinkedIn followers
20,534
Total funding
$58M
Connections Health Solutions collaborates with local governments, health systems, managed care organizations, and community providers to build crisis care systems that work. We operate 24/7 behavioral health crisis centers offering a full continuum of crisis care, from walk-in psychiatric services through stabilization, designed to reduce strain on EDs, law enforcement, and jails while improving outcomes for the individuals we serve and across the behavioral health system.
As an industry leader in immediate-access behavioral health crisis care, we bring proven operational models and a no-wrong-door approach to every community we serve. Our centers in Harrisburg, Kirkland, Phoenix, and Tucson hold The Joint Commission's Gold Seal of Approval for Behavioral Health Care and Human Services Accreditation.
Our mission is simple: provide immediate care to people in crisis and connect them with the long-term support within their community.
Offices: 2394 E Camelback Rd, Phoenix, Arizona 85016, US · 1201 S 7th Ave; Suite #150 Phoenix, AZ 85007, Phoenix, Arizona, US · 2802 E District St, Tucson, Arizona 85714, US · 14554 Lee Rd, Chantilly, Virginia 20151, US · 11410 NE 122nd Way, Kirkland, Washington 98034, US