At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly an…
Skills: Office operations, Time management, Multitasking, Communication, Spreadsheet skills
Description SCHEDULE: 40 hours, Thursday-Monday 10:45pm-7:15am Essential position during weather or other emergencies. Pays $21.40 - $23.33 per hour DOE (Salary ranges provided are based on relevant experience and skill …
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About the Role We are seeking a results-driven Regional Operations Director to lead and scale installation services, warehouse operations, and distribution centers across the Western U.S., reporting directly to the COO. …
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Publicis Groupe Holdings B.V.
Customer Support Associate
Boston, Massachusetts, United States · Hybrid
$40k–$57k/yr
Mid level
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Skills: Technical support, Customer success, Data entry, Zendesk, Jira
Boston, Massachusetts, United States · Remote Solely
$20/hr–$36/hr
Mid level$7.6B raised
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Skills: Customer service, Call center management, Healthcare administration, Medical terminology, Microsoft Office
Hallmark Merchandiser (part-time) Boston, MA 02108
Boston, Massachusetts, United States · On-site
$18/hr–$20/hr
Entry level
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Director of Front Office Operations - Hilton Boston Park Plaza
Boston, Massachusetts, United States · On-site
$125k–$140k/yr
Senior$12B raised
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Skills: Front office operations, Strategic leadership, Guest service, Room inventory management, Service standards
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Lovejoy Veterinary Hospital & Urgent Care
Veterinary Assistant
Boston, Massachusetts, United States · On-site
$22/hr–$28/hr
Entry level
Lovejoy Veterinary Hospital & Urgent Care is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives …
Major Food Group is hiring experienced Food Runners to join our team at Contessa! Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this…
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Olshan Realty Inc.
Room Attendant - Canopy Downton Boston
Boston, Massachusetts, United States · On-site
$32/hr
Entry level
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Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, your day is centered around preparing fresh food and creating a welcoming experience for customers. You’re often the first stop for s…
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Skills: Front office management, Team leadership, Guest services, Conflict resolution, Staff scheduling
Concierge Per Diem - Weekend availability required
Boston, Massachusetts, United States · On-site
Entry level
Description Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets…
Skills: Telephone communication, Customer service, Clerical duties, Data entry, Filing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$51k–$68k/yr
Full-time
Health insurance, Dental insurance, Parental planning, Mental health benefits, 401(k) plan and match, Paid time off
Posted 6h ago
~40 hrs/week
Responsibilities
The Office Operations Associate manages daily office functions, including facility maintenance, vendor coordination, and supply inventory. They also act as the primary point of contact for employees and visitors to ensure a safe, productive, and welcoming environment.
Requirements
The ideal candidate is a highly organized self-starter with excellent communication and multitasking skills. They should be comfortable managing office logistics and possess a friendly, empathetic demeanor to support a collaborative workplace culture.
Full job description
At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.
What You’ll Do:
Act as the face of Datadog by welcoming visitors and supporting employees in the office.
Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
Cultivate and maintain positive working relationships with building management & vendor partners
Partner with the Security team to ensure the implementation of all safety protocols
Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency
Maintain inventory of office supplies and ensure timely restocking to support daily operations
Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
Where required, work alongside various Operations teams to assist with office moves, build-outs and openings
Who You Are:
A true people person, with an empathetic and friendly demeanor
A quick learner who loves tackling challenges and streamlining processes
Exceptional time management skills with the ability to multitask effectively
A self-starter who takes initiative and drives projects forward
Calm and even-tempered, able to maintain composure under pressure
Patient and persistent, with a passion for seeing tasks through to completion
Highly organized with keen attention to detail and pride in maintaining a welcoming office environment
Able to bring structure to chaos
Clear and concise communicator, both verbally and in writing
Possess good spreadsheet skills
Creative thinker who brings fresh ideas that enhance our culture at Datadog
Ability to partake in scheduled after-hours events on a monthly basis
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits & Growth:
Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best in class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Onsite
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$51,000—$68,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
582,946
Total funding
$1.0B
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US
How many Customer Service & Support jobs are open in Boston, MA right now?
There are currently 3,852 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boston, MA?
Companies currently hiring include Mass General Brigham, CVS Health, Allied Universal, Anna Jaques Hospital, BOSTON MEDICAL CENTER, BOSTON, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boston, MA?
Yes — 756 of the 3852 open customer service & support positions offer remote or hybrid work (251 remote, 505 hybrid).
How do I apply for Customer Service & Support jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.