Richmond, Virginia, United States · On-site
$14/hr–$16/hr
Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full-Time/Part-TimeSalary Range: $14.50 - $16.50Job Shift: AnyThe Jefferson Hotel is seeking a polished and service-driven PBX Operator and …
Skills: Reservation management, PBX operations, Customer service, Multi-line phone systems, Communication
Richmond, Virginia, United States · On-site
$17/hr–$18/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23294Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.00 - $18.75 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelWho are…
Skills: Maintenance, Troubleshooting, Repair, Hvac maintenance, Electrical repair
Richmond, Virginia, United States · On-site
$17/hr–$18/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23294Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.00 - $18.75 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelWho are…
Skills: Maintenance, Troubleshooting, HVAC maintenance, Electrical repair, Plumbing repair
Richmond, Virginia, United States · On-site
$58k–$67k/yr
Venue Director I$58, 280 - $67, 210 Lead the experience. Elevate the venue. Join Pinnacle Live as a Venue Director at the Omni Richmond Hotel. Company Overview Pinnacle Live is a premium, in-house AV and event production…
Skills: Audio visual management, Event production, Team leadership, Profit and loss management, Customer service
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23234Position Type: Part TimeEducation Level: Not SpecifiedSalary Range: $15.75 - $16.75 HourlyTravel Percentage: NoneJob Shift: Day Shift: 8:30 am- 5:30 pmJob Category: …
Skills: Laundry operations, Customer service, Time management, Attention to detail, Teamwork
Richmond, Virginia, United States · On-site
$115k–$120k/yr
Position Title: CORPORATE EXECUTIVE CHEF Pay Grade: 16 Reports To: DIVISION CEC Salary: 115 - 120K Other Forms of Compensation: BONUS POTENTIAL Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare…
Skills: Culinary Management, Foodservice Management, Operational Planning, Budget Management, P&L Management
Richmond, Virginia, United States · On-site
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Ho…
Skills: Cash handling, Data entry, Customer service, Financial transactions, Communication skills
Richmond, Virginia, United States · On-site
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Ho…
Skills: Security, Customer service, Conflict resolution, Incident reporting, Surveillance
Richmond, Virginia, United States · On-site
Title: Part -Time Weekday Guest Operations Generalist State Role Title: Retail Specialist I Hiring Range: $17.00/Hour Pay Band: 2 Agency: The Science Museum of Virginia Location: Science Museum of Virginia Agency Website…
Skills: Customer service, Retail, Hospitality, Cash handling, Point-of-sale systems
Richmond, Virginia, United States · On-site
$15/hr
Job DetailsJob Location: Richmond, VA 23294Salary Range: $15.50 - $15.50 Hourly Job Title: Dishwasher and General Utility Company: Shamin Hotels Organizational Structure: Department: Food and Beverage Reports To: Executi…
Skills: Dishwashing, Sanitation, Kitchen maintenance, Time management, Attention to detail
Richmond, Virginia, United States · On-site
$15/hr
Job DetailsJob Location: Richmond, VA 23294Salary Range: $15.50 - $15.50 Hourly Job Title: Dishwasher and General Utility Company: Shamin Hotels Organizational Structure: Department: Food and Beverage Reports To: Executi…
Skills: Dishwashing, Sanitation, Kitchen maintenance, Time management, Prioritization
Richmond, Virginia, United States · Hybrid
Who We Are Faye is the fastest-growing travel protection company in the U.S., and the highest-rated by travelers who use it trip after trip. We’ve raised $100M to build the autonomous platform for traveler care: insuranc…
Skills: Customer Service, Call Center Operations, Communication Skills, Time Management, Conflict Resolution
Richmond, Virginia, United States · On-site
$17/hr
We are hiring immediately for a full time COLD FOOD (SALAD) position. Location: VCU Health - 1250 East Marshall Street, Richmond, VA 23298. Note: online applications accepted only. Schedule: Full time schedule. Days and …
Skills: Food Preparation, Cold Food Production, Knife Skills, Slicing Machine Operation, HACCP Standards
Richmond, Virginia, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Interpersonal skills
Richmond, Virginia, United States · On-site
$28/hr–$38/hr
Bartenders The Granite Grill in Richmond, Virginia, is hiring part-time and full-time bartenders to join the opening service team of this highly anticipated, new full-service restaurant! We are looking for energetic, fri…
Skills: Bartending, Customer service, Communication, Multitasking, Cocktail preparation
Richmond, Virginia, United States · On-site
$23/hr–$31/hr
Description *Bonus opportunities of up to $10,000 throughout the year* General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to …
Skills: Leasing, Sales, Customer service, Property management, Communication
Richmond, Virginia, United States · On-site
$13/hr–$15/hr
Description QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, s…
Skills: Hospitality, Customer service, Food service, Menu knowledge, POS system
Richmond, Virginia, United States · On-site
$15/hr–$17/hr
Description QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, s…
Skills: Dishwashing, Kitchen sanitation, Cleaning, Food safety, Hygiene
Richmond, Virginia, United States · On-site
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate abo…
Skills: Housekeeping, Sanitation, Infection Control, Customer Service, Cleaning
Richmond, Virginia, United States · On-site
Grow Your Career with Flynn Hospitality At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, bein…
Skills: Housekeeping, Cleaning, Attention to detail, Time management, Sanitation protocols
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Manage hotel and dining reservations while operating the PBX system to direct calls and assist guests. Coordinate with various hotel departments to ensure a seamless guest experience and maintain accurate records.
Requires open availability for shifts between 8 am and 9 pm, including weekends and holidays. Previous experience in hospitality, front desk, or customer service is preferred along with strong communication and multitasking skills.
Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full-Time/Part-TimeSalary Range: $14.50 - $16.50Job Shift: AnyThe Jefferson Hotel is seeking a polished and service-driven PBX Operator and Reservations Agent to join our Front Office team. This full-time position plays an essential role in creating a seamless guest experience through reservation management, PBX operations, and professional guest communication. The ideal candidate is detail-oriented, highly organized, and able to multitask effectively while maintaining a warm, polished, and professional presence both in person and over the phone.
Availability: Must have open availability to work 8 am – 9 pm any day of the week, including weekends and holidays, with the flexibility to work opening and closing shifts based on business needs.
Experience: Previous reservations, PBX, front desk, or customer service experience in a hospitality environment preferred.
Communication: Excellent verbal and written communication skills with a polished phone voice and professional demeanor.
Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining accuracy, efficiency, and attention to detail.
Service Orientation: Strong guest service mindset with the ability to create a seamless guest experience through consistent follow-through and proactive communication.
Technical Skills: Comfortable using computers, reservation systems, and multi-line phone systems.
Duties & Responsibilities
Manage hotel and dining reservations through phone, email, and online booking platforms
Operate the hotel PBX system, directing calls professionally and efficiently while assisting guests and internal departments
Provide accurate information regarding room types, rates, hotel amenities, dining options, and local attractions
Process reservation changes, cancellations, and special requests with a high level of accuracy and follow-through
Support front desk operations with reservation base issues
Coordinate with Housekeeping, Concierge, Engineering, and Food & Beverage teams to ensure seamless guest service
Maintain detailed and accurate guest records while ensuring confidentiality and professionalism at all times
Resolve guest concerns professionally or escalate appropriately when needed
Generate reports and assist with administrative and operational tasks as assigned
Work collaboratively with team members to support overall Front Office operations and guest satisfaction
Qualifications
Hospitality training and experience is preferred
Strong customer service background preferred
Excellent organizational skills and attention to detail
Ability to work efficiently in a fast-paced, guest-focused environment
Professional appearance, positive attitude, and dependable work ethic
Previous experience with hotel reservation or PBX systems preferred but not required
Polished, professional, and guest-focused
Strong communicator with an excellent phone presence
Detail-oriented with exceptional follow-through
Team-oriented and collaborative
Adaptable and composed in a fast-paced environment
Proactive, organized, and service-driven
At The Jefferson Hotel, the Front Office team plays a vital role in shaping each guest’s first impression and overall experience. As a PBX Reservations Agent, you will be part of a collaborative and service-focused environment that values professionalism, communication, and attention to detail. We offer employee meals, complimentary parking, and opportunities for growth within one of Richmond’s most distinguished luxury properties.
Authentically opulent. Eternally relevant. For more than a century, The Jefferson Hotel has provided visitors to the Richmond Region with an extraordinary travel experience in the heart of downtown. The Jefferson’s first guests in 1895 found contemporary conveniences like electric lights and elevators and hot and cold running water in each guest room. Over the ensuing decades, The Jefferson has become synonymous with extraordinary dining, breathtaking architecture, flawless service and Richmond. Today, guests enjoy that same feeling of luxury created by trend-setting amenities such as televisions in the bathroom vanity mirrors and Nespresso coffee makers seamlessly presented in a meticulously maintained and historically significant building. Genuine, friendly service brings these physical attributes alive to create a uniquely Richmond getaway.
Offices: Richmond, Virginia, US
There are currently 670 open hospitality positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Shamin Hotels, Compass Group, Aramark Healthcare+, Starbucks, The Wendy's Company, among others. Browse the listings above to see every active employer.
Yes — 19 of the 670 open hospitality positions offer remote or hybrid work (15 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
