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$19/hr–$20/hr
Full-time
Paid time off
Posted 2d ago
~40 hrs/week
Responsibilities
The Night Auditor is responsible for managing front desk operations, including guest check-ins, check-outs, and reservations during the night shift. They must also perform night audit duties, reconcile daily reports, and ensure accurate cash handling and record-keeping.
Requirements
Candidates must demonstrate professional communication skills, reliability, and the ability to multitask in a fast-paced hotel environment. The role requires physical stamina for standing for extended periods and the ability to work flexible shifts, including nights, weekends, and holidays.
Full job description
Benefits:
Paid time off
Job Description:
Front Desk Night Auditors are responsible for providing professional guest service and supporting the daily operations of the front desk.
Job Duties
Duties include, but are not limited to:
Greet guests and assist with check-in and check-out procedures;
Process guest registrations, room assignments, and verify rates and length of stay;
Handle reservations and assist with maximizing occupancy;
Maintain accurate guest accounts and records;
Balance cash drawers and ensure accurate shift transactions;
Perform night audit duties, including reviewing and reconciling daily reports (night shift);
Respond to guest questions, requests, and concerns in a timely and professional manner;
Communicate with other departments to support smooth hotel operations;
Follow all safety, security, and cash-handling procedures;
Maintain a clean and organized front desk area;
Support a safe and respectful work environment; and
Perform other duties as assigned by management.
Work Expectations
Maintain a professional appearance and positive attitude;
Provide courteous and efficient service to guests and coworkers;
Follow all Company policies and procedures;
Work scheduled shifts, including evenings, weekends, holidays, and overnight shifts as required;
Demonstrate reliability, attention to detail, and the ability to multitask.
Physical Requirements
This position requires the ability to perform job duties with or without reasonable accommodation, including:
Standing for extended periods;
Occasional walking, reaching, and bending;
Use of computers, phones, and office equipment.
Hyatt Core Values
Employees are expected to demonstrate Hyatt's service culture by:
Delivering exceptional guest experiences.
Treating guests and colleagues with respect and professionalism.
Maintaining high standards of cleanliness, safety, and quality.
Working collaboratively to achieve hotel goals.
Upholding Hyatt's commitment to diversity, inclusion, and integrity.
Related keywords
Front DeskNight AuditorGuest ServiceHotel OperationsCheck-inCheck-outReservationsCash HandlingNight AuditReconciliationHospitalityHyattCustomer ServiceSafety ProceduresSecurity Procedures
Engage Hospitality is an inventive hotel management company whose primary focus is to achieve profitable results & operational success for hotel owners; promoting guest loyalty and an engaging workplace for our employees. We do everything but dream for you.
Offices: 2447 Santa Clara Ave, Suite 303, Alameda, California 94501, US
Hotel ManagementAsset ManagementBrand Managementand Sales and Lead GenerationHotels & ResortsHotel and travel accommodation