Description Position Title: Account Manager Department: Group Purchasing Reports To: Membership Development Manager Level: Staff Work Location: Hybrid in Cleveland, Ohio Direct Reports: NA FLSA Status: Exempt Summary: At…
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$48k–$50k/yr
Full-time
bachelor degree
Comprehensive health benefits, Wellness benefits, Financial benefits, Flexible work arrangements, Paid time off, Summer flex hours
Posted just now
~40 hrs/week
Responsibilities
The Account Manager will consult with clients to optimize GPO contract utilization and drive engagement through targeted campaigns. They are responsible for building strong stakeholder relationships and leading business reviews to ensure client needs are met.
Requirements
Candidates must have a bachelor's degree in a relevant field or equivalent experience, along with 2-3 years of experience in account management, service, or sales. A strong understanding of procurement processes and GPO operations is required, as well as the ability to travel.
Full job description
Description
Position Title: Account Manager
Department: Group Purchasing
Reports To: Membership Development Manager
Level: Staff
Work Location: Hybrid in Cleveland, Ohio
Direct Reports: NA
FLSA Status: Exempt
Summary:
At WellLink, every connection creates change. We are connected by purpose and driven by impact — working together to advance the medical, social, and economic well-being of the communities we serve. When you join WellLink, you become part of a team that believes in something bigger than ourselves: creating real, lasting impact in the lives of those around us. We are currently looking for a Account Manager to join our team and help us move our mission forward.
What You’ll Do:
Client Consultation: Work closely with clients to address purchasing needs and ensure they fully benefit from GPO contracts.
Contract Optimization: Identify and implement GPO contracts tailored to client environments, delivering savings and enhancing member satisfaction.
Relationship Building: Establish and maintain strong relationships with internal and external stakeholders through clear, consistent communication.
Business Reviews: Prepare and lead client business reviews, offering insights and strategies to optimize contract utilization.
Campaign Development: Create and execute client campaigns that target the specific needs of accounts, driving engagement and contract adoption.
Your work will help us build stronger communities and bring our purpose to life.
What You’ll Bring:
Bachelor’s degree in Business, Healthcare Administration, Supply Chain Management, or a related field. Related experience may be considered in lieu of a degree.
2-3 years of related experience in account management, service, or sales.
Strong understanding of procurement processes and familiarity with GPO operations.
Excellent communication and relationship management skills.
Ability to travel during regular business hours, overnight, or on weekends.
We value passion and purpose above all.
What You’ll Love About Working Here:
At WellLink, you’ll find more than a job — you’ll find a place where your work matters, your growth is supported, and your contributions are celebrated. We offer:
Purpose-driven work that impacts real lives
Competitive, fair, and transparent compensation
Comprehensive health, wellness, and financial benefits
Flexible work arrangements, including hybrid/remote options
Generous paid time off and summer flex hours
Investment in your professional growth through tuition reimbursement, LinkedIn Learning, and CEUs
Opportunities to give back through community volunteer events
Recognition programs and annual celebrations of our people and achievements
Our Commitment to Inclusion:
At WellLink, inclusion is at the heart of who we are. We are dedicated to creating a workplace where everyone feels seen, heard, and valued. We celebrate the diversity of our team and our communities, and we are committed to providing equal opportunities and an environment of respect for all employees and applicants.
If you require accommodations during the application process, please let us know — we’re here to help.
Incorporated in 1916, WellLink has a rich history as the nation’s first regional hospital association. Convening 37 hospitals and healthcare organizations with community partners across 10 counties in Northeast Ohio, WellLink is committed to advancing total well-being by connecting people, organizations, and resources across the healthcare, economic, and social sectors. Formerly known as The Center for Health Affairs and CHAMPS Group Purchasing, WellLink brings together advocacy, education, group purchasing, and community impact under one unified mission. With a legacy of more than a century, WellLink continues to serve hospitals, businesses, and communities through innovative solutions that promote better health, greater opportunity, and stronger, more connected systems of care.