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Customer Service Advisor- Kelley 7AM-3PM & 3PM-11PM
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$9/hr–$10/hr
Full-time, Part-time
high school
Paid time off, Weekly stipend for laundry services, Commission opportunities, Performance-based raises, Overtime opportunities
Posted 2h ago
~40 hrs/week
Responsibilities
The Customer Service Advisor assists customers with wash-dry-fold orders and processes payments using a POS system. They are also responsible for monitoring laundry machines and maintaining a clean, safe, and organized store environment.
Requirements
Candidates must have at least 8 months of customer service or retail experience and basic technology skills. Applicants must be at least 18 years old, have reliable transportation, and be available to work weekends and specific shifts.
Full job description
Description
Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.
As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!
Requirements
What You’ll Do
Provide friendly assistance to customers
Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
Process wash-dry-fold payments using the POS system
Monitor machines and keep the store clean, organized, and safe
Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
Work independently and as part of a team
Support store operations with additional tasks as needed
What We’re Looking For
Minimum 8 months of customer service or retail experience
Ability to use Telegram for communication during shifts
Strong communication skills
Ability to work independently and as part of a team
Reliable transportation
Availability for the 7AM-3PM and 3PM-11PM shifts
Weekend availability (Saturday & Sunday) needed for this role
Must be 18 or older
Bilingual (English and Spanish) is a plus!
Shift Times
7AM-3PM
3PM-11PM
Physical Requirements
This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
Must be able to stand and walk for the duration of the shift
Education
High school diploma or equivalent
Compensation
Pay: $9.00/hr to $10.00/hr depending on experience
Unlimited commission available
Raises available based on performance after the first 90 days and annually
Overtime opportunities available
Benefits
Paid time off for part-time and full-time employees