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$24/hr–$25/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Pet Insurance, 401k, Paid Time Off
Posted 7h ago
~40 hrs/week
Responsibilities
The Bio-Surveillance Specialist is responsible for engaging with international travelers to collect voluntary health samples and flight wastewater for pathogen detection. They must also maintain station cleanliness and collaborate with the team to ensure compliance with CDC and airport safety protocols.
Requirements
Candidates must have 1-2 years of customer-facing experience and the ability to obtain airport security clearance. Proficiency in computer systems and a willingness to work flexible hours, including nights and weekends, are required.
Full job description
Description
XWELL is a leader in promoting health and wellness for airport travelers, boasting two decades of dedicated service and ongoing expansion. As a prominent travel, health, and wellness brand, we are revolutionizing the approach to well-being in the bustling airport environment. Our commitment is unwavering, and our XpresTest team plays a pivotal role by partnering with the U.S. Centers for Disease Control and Prevention (CDC). Our collaborative efforts extend beyond COVID-19 variant detection, encompassing the comprehensive detection and sequencing of 30 different pathogens that could potentially be introduced into the U.S. by international travelers. In the capacity of a Bio-Surveillance Specialist, your role will involve engaging with international travelers, urging them to voluntarily provide swabs. This voluntary contribution significantly aids the CDC in tracking variants and understanding the presence of various pathogens.
Important Airport Badging Requirements
This role requires airport security badging through the airport authority and/or federal agencies such as TSA or Homeland Security. The process may include fingerprinting, identity verification, work authorization verification, and a criminal history records check. Complete and accurate information is required throughout the process. Responsibilities:
Collecting Samples:
Greet passengers with a warm and welcoming demeanor, creating a positive first impression.
Maintain a professional and ethical approach in all interactions with the traveling public.
Collect samples of flight wastewater to identify and analyze pathogens
Team Collaboration
Collaborate with management and other staff to create a cohesive and positive work environment.
Participate in team meetings and training sessions to enhance skills and stay informed about CDC updates.
Compliance:
Adhere to all regulations and polices related to station operations.
Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.
Follow XWELL policies and procedures related to health and safety.
Facility Maintenance:
Ensure the cleanliness and orderliness of the station area.
Report any maintenance issues to the appropriate personnel.
Required Qualifications:
Willingness to work flexible hours, including nights, weekends, and holidays, to accommodate the varying schedules of airport travelers.
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in using computer systems.
Ability to remain calm and composed in demanding environments.
Minimum 1 -2 years of customer facing experience
Ability to obtain and maintain the required airport security badge
Preferred Qualifications:
Previous experience in customer service and hospitality.
Knowledge of HIPAA regulations.
High school diploma or GED
Core Competencies
Communication
Results Driven
Customer Focus
Teamwork
Benefits:
Competitive Hourly Wage
Flexible scheduling
Medical Dental, Vision, and Pet Insurance
401K with Corporate Match
Generous PTO Plan
Tuition Reimbursement
Join us in this meaningful endeavor as we continue to shape the future of health and wellness in the dynamic world of airport travel ensuring the health and safety of our nation. Please send your resume to careers@xpresspa.com We look forward to hearing from you! * Eligible for Full-time positions only.
The health and wellness authority for people on the go.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2006
Headquarters
New York, NY
LinkedIn followers
1,035
Total funding
$37M
XWELL (Nasdaq: XWEL) is a health and wellness holding company. XWELL’s brands include XpresSpa, Treat, XpresCheck and HyperPointe.
Serving 1 Million travelers a year across the United States, United Arab Emirates, Holland and Turkey, XWELL is the leading global health and wellness authority for people on the go.
Where high-tech and high touch-meet, XWELL is constantly innovating within the wellness space and using technology to meet the ever-growing consumer demand for touch-less services.
We are also true to our roots as a business that has historically offered high-touch services by providing a sense of personalization and humanity in all we do,