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$105k–$121k/yr
Full-time
bachelor degree
Health insurance, Stock options, 401k, Paid time off, Performance bonus, Training and coaching
Posted 11h ago
~40 hrs/week
Responsibilities
The District Manager is responsible for leading and developing a team to ensure operational excellence and high-quality customer service across multiple locations. They will manage physical assets, oversee vendor relationships, and utilize analytics to drive business growth and meet performance goals.
Requirements
Successful candidates must have demonstrated leadership experience in retail, service, or hospitality industries with a proven track record of managing high-performing teams. Proficiency in MS Office, strong communication skills, and the ability to relocate for future opportunities are required.
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members
BENEFITS:
$121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans – we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
Proven track record of top tier performance.
Experience managing operational audits and payroll budgets.
Exceptional communication and time management skills.
Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
Passion for sales and customer service excellence.
Bachelor's Degree preferred.
Weekend availability by telephone.
5 work Saturday’s per year required during peak season.
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0058 - SEATTLE
Related keywords
District ManagerOperational ExcellenceMulti-unit ManagementRetailCustomer ExperienceSales StrategyTeam LeadershipVendor ManagementProperty AuditsSafety ComplianceData AnalyticsPerformance ManagementPayroll BudgetsMS OfficeSelf-storage IndustryEquity Grant
Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team members. It’s our people — the remarkable Public Storage family — that makes us the leader in the industry! We’re privileged to have driven and talented groups of people across all levels of our organization: Property Managers who greet and assist our customers every day; District Managers who strive to ensure each member of their team is trained for success; Corporate team members and Company Officers work passionately to provide Field Management with tools required for them to succeed. We owe our success to their effort and dedication. Be a part of our thriving community, the Public Storage Team! It’s Great To Be Orange. #GTBO
Explore our website for opportunities ranging from Property Management, Field Management, Corporate, Real Estate, IT and Call Center positions. You’ll find one that's just right for you.
Training is on us; success is yours to keep!
Offices: 2811 Internet Blvd, Frisco, Texas 75034, US · 701 Western Ave, Glendale, CA 91201, US