Norcross, Georgia, United States · Hybrid
Job Description: Print Solutions & Client Services Representative Role: Print Solutions Representative Type: Full-Time Shift: Monday to Friday; 8:30 AM to 5:00 PM EST Location: Hybrid (Virtual & Onsite at our Norcross / …
Skills: Print production management, Client services, Prepress operations, Variable data printing, Print-on-demand
Norcross, Georgia, United States · On-site
Mitigation Property Specialist About Company Endurant Disaster Recovery is a rapidly growing force in the disaster recovery and restoration industry, strategically expanding through key acquisitions to enhance its servic…
Skills: Project management, Customer service, Negotiation, Estimating, Xactimate
Norcross, Georgia, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Leadership, Team development, Customer service, Sales growth, Inventory management
Norcross, Georgia, United States · On-site
Sales Expert How do you define success? At Pegasus Residential, our associates epitomize the word! The fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement …
Skills: Sales, Customer Service, Communication, Social Media, Microsoft Office
Norcross, Georgia, United States · On-site
What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place …
Skills: Clerical support, Administrative support, Microsoft Suite, Time and attendance, Safety incident management
Norcross, Georgia, United States · On-site
Position Summary - Responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department …
Skills: Leadership, Communication, Strategic planning, Budgeting, Customer service
Norcross, Georgia, United States · On-site
Overview Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-bi…
Skills: Truck driving, Route sequencing, Order verification, Warehouse operations, Inventory management
Norcross, Georgia, United States · Hybrid
$125k–$250k/yr
WE INVEST IN YOU – At Bardi Home Services, we hire winning attitudes and train for success! Voted a top workplace in Atlanta, Bardi is THE place to work. We are a full-service residential HVAC, plumbing and electrical co…
Skills: Sales, Customer Education, Proposal Writing, Financing, Customer Service
Norcross, Georgia, United States · On-site
$16/hr–$19/hr
Rate: $16.00 - $19.00 per hour (Hourly non-exempt position) ***Monthly new lease AND renewal bonuses are paid in addition to base pay.*** Are you a sales and customer service superstar? Then we have an exciting opportuni…
Skills: Leasing, Sales, Customer service, Closing skills, Communication
Norcross, Georgia, United States · On-site
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to…
Skills: Phlebotomy, Customer service, Donor screening, Medical equipment operation, Infection control
Norcross, Georgia, United States · On-site
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus…
Skills: Warehouse operations, Order picking, Shipping, Receiving, Material handling
Norcross, Georgia, United States · On-site
Now Hiring: Team Member Location: Norcross , Georgia Position Overview The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to m…
Skills: Guest Service, Payment Processing, Food Preparation, Cleaning, Inventory Management
Norcross, Georgia, United States · On-site
$50k–$65k/yr
Job Summary: Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the gro…
Skills: Cold calling, Sales, Customer service, Microsoft Word, Microsoft Excel
Construction ResourcesNorcross, Georgia, United States · On-site
OVERVIEW As a Service Technician, you will be responsible for installing, maintaining, and repairing fireplace fixtures for residential clients. Your role involves troubleshooting electrical issues with lighting fixtures…
Skills: Fireplace installation, Maintenance, Repair, Troubleshooting, Electrical diagnostics
Construction ResourcesNorcross, Georgia, United States · On-site
OVERVIEW OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional compet…
Skills: Appliance Installation, Customer Service, Hand Tools Proficiency, Refrigeration, Inventory Management
The Aaron's Company, Inc.Norcross, Georgia, United States · On-site
$12/hr–$13/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potenti…
Skills: Sales, Customer service, Communication skills, Interpersonal skills, Teamwork
Norcross, Georgia, United States · On-site
A Brief Overview We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you! Apply today t…
Skills: Customer Service, Sales, Transaction Processing, Visual Merchandising, Stock Replenishment
Norcross, Georgia, United States · On-site
$22/hr–$35/hr
Description ABOUT US: The Electrician, is a small family owned and operated residential and commercial electrical service company based in Sandy Springs. We are growing and want to add an independent hard working electri…
Skills: Troubleshooting, Electrical systems repair, Electrical installation, Customer service, Conduit running
Norcross, Georgia, United States · On-site
Customer Service Representative HRforGrowth® is engaged as the exclusive talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer …
Skills: Program management, Relationship management, Business acumen, Project management, Calendar management
Norcross, Georgia, United States · On-site
Located in Atlanta, GA. Ability to start in January 2027 with previous warehouse experience. Job Purpose: Our Warehouse Operations Development Program is an 18-month immersive program designed to accelerate development o…
Skills: Supply chain management, Warehouse operations, Logistics, Transportation planning, Inventory strategy
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The Print Solutions Representative acts as an operational bridge between clients and print production, managing end-to-end client service and technical print execution. Responsibilities include overseeing Print-on-Demand programs, artwork routing, variable data setup, and maintaining client relationships to ensure successful campaign execution.
Candidates must possess a bachelor's degree in Business or equivalent experience, with at least 3 years in client services or print production management. Strong technical knowledge of digital print systems, substrates, and prepress workflows is required, alongside excellent organizational and communication skills.
Job Description: Print Solutions & Client Services Representative
Role: Print Solutions Representative
Type: Full-Time
Shift: Monday to Friday; 8:30 AM to 5:00 PM EST
Location: Hybrid (Virtual & Onsite at our Norcross / Atlanta, GA facility)
Reports To: Client Services Manager
Primary Objective of Position
The Print Solutions & Client Services Representative serves as the critical operational
bridge between Fortune 500 clients and internal/external print operations. Responsible
for end-to-end client service management alongside technical print production execution
(~40% of the role), this individual oversees Print-on-Demand (POD) programs, artwork
routing, variable data setup, and substrate testing. The ideal candidate brings a strong
background in commercial print workflows, exceptional organizational skills, and high[1]touch communication to support retail location launches, campaign execution, and day[1]to-day client requests.
Major Areas of Performance
1. Print Management & Technical Operations (~40% of Role)
• Print-on-Demand (POD) Program Setup: Oversee new POD item setups,
capturing complete job specifications (JobDoc) for integration across AW
Connect and InkCloud platforms.
• Artwork Management & Prepress Routing: Manage new artwork files from
clients; upload and route art files and job documentation to Prepress for pre[1]flighting, templating, and variable data creation (via internal servers or InkCloud).
• System Integration & Item Setup: Coordinate with offshore and internal teams
to load item specifications into Item Manager; secure prepress thumbnails and
ensure accurate item setup.
• Template & Artwork Verification: Conduct end-to-end testing of variable data
templates and static artwork in production environments; collaborate directly with
clients to clarify variable data rules and approve final template setups.
• Substrate & Product Testing: Perform testing and physical verification for new
or modified substrate products to guarantee production compatibility;
troubleshoot artwork and template issues during production runs.
• Technical Consultations: Recommend optimal paper substrates, finishing
options, and manufacturing paths to achieve desired client outcomes while
managing budget and production efficiency.
• Proofing & Seasonal Pushes: Oversee seasonal client pushes, managing the
distribution of physical proofs, inspecting final proofs for accuracy, and confirming
proper version control before full production release.
• Access & User Administration: Act as the administrative approver for new user
access in production environments.
2. Client Service & Account Management (~60% of Role)
• Client Liaison: Act as the primary point of contact for marketing print, grand
openings, and location launch events.
• Project Execution: Execute defined client tasks, ensuring service level
agreements (SLAs), campaign objectives, and program specifications are fully
realized.
• Consultative Guidance: Serve as an extended partner to client teams,
delivering expert recommendations on project execution, materials, and inventory
planning.
• Retail & Inventory Monitoring: Monitor SKU inventory levels and ordering
trends for standard stocks to ensure successful, on-time grand openings and
retail launches.
• Cross-Functional Leadership: Provide regular direction to the Client Support
Team and coordinate requests across internal departments (prepress,
production, distribution).
• Financial & Business Health: Perform monthly variance tracking, complete
quality-check invoicing for accuracy, and partner with the Client Services
Manager to identify revenue growth and mitigate client health risks.
• Education & Experience: Bachelor’s degree in Business or equivalent work
experience, with 3+ years in client services, print production management, or
prepress operations.
• Print & Substrate Expertise: Strong practical understanding of print substrates,
paper stocks, laminates, specialty finishes, and manufacturing workflows.
• Digital Print Systems Knowledge: Familiarity with digital asset workflows, web[1]to-print/POD systems (e.g., InkCloud, AW Connect, or similar ERP/WMS
platforms), variable data printing (VDP), and prepress file preparation.
• Project & Detail Management: Outstanding organizational and calendar
management skills with a track record of handling strict deadlines in high-touch
retail or commercial print environments.
• Relationship Building: Proven ability to build trusted relationships with clients,
internal prepress/production teams, and offshore support staff.
• Technical Aptitude: Proficient in MS Office Suite and comfortable
troubleshooting artwork, variable templates, and order management software.
• Travel & Onsite Requirements: Ability to be onsite at the Atlanta facility up to
25% as needed, with independent travel up to 5%.
Archway is the preferred partner in marketing execution for well-known brands.
Archway is the preferred partner in marketing execution for well-known brands. We simplify the complex by leveraging technology and our industry experts in procurement, fulfillment & logistics, and digital solutions to deliver cost savings and improve our clients’ speed to market. Our teams use best practices, developed from 65+ years of experience working with Fortune 500 clients, to achieve your marketing execution goals. As a result of our full-circle alignment approach, Archway has created long-lasting partnerships with some of the world’s best companies. By putting people first, collaborating with others, and working with unstoppable passion to deliver on our commitments, we help industry leading brands execute their marketing and sales better. Contact us to learn more at info@archway.com or 866.779.9855.
Offices: 8775 Zachary Ln N, Maple Grove, Minnesota 55369, US · 1045 Middlegate Rd, Mississauga, Ontario L4Y 1S2, CA · 6703 Haggerty Rd, Belleville, Michigan 48111, US · 2080 Commerce Dr, #7502, Midland, TX 79703, US · 555 International Park, Newnan, Georgia 30265, US
There are currently 305 open customer service & support positions in Norcross, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Starbucks, CVS Health, Paul Davis of North Atlanta, among others. Browse the listings above to see every active employer.
Yes — 13 of the 305 open customer service & support positions offer remote or hybrid work (0 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
