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Full-time
Posted 11h ago
~40 hrs/week
Responsibilities
The Workplace Experience Coordinator manages day-to-day office operations, including facilities maintenance, supply inventory, and vendor coordination. They also serve as the primary lead for onsite employee events, catering, and creating a welcoming environment for visitors and staff.
Requirements
Candidates should have at least 2 years of experience in office management, facilities, or event coordination. Strong organizational, communication, and project management skills are required to handle multiple priorities in a hands-on, service-oriented role.
Full job description
Description
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers
Summary
The Workplace Experience Coordinator is responsible for creating a welcoming, organized, and engaging workplace experience for employees and visitors. This role serves as the primary point of contact for day-to-day office operations and works closely with the Facilities Manager, People/HR team, vendors, and other office locations to ensure the workplace is well maintained, stocked, and prepared to support employees.
This is a highly visible, hands-on role that combines office management, workplace experience, facilities coordination, employee events, and administrative support. The ideal candidate is organized, proactive, service-oriented, and enjoys creating an environment where employees feel welcomed, connected, and supported.
Responsibilities
Workplace & Office Experience
Serve as the day-to-day point of contact for workplace and office needs.
Ensure common areas, kitchens, conference rooms, and shared spaces remain tidy, organized, stocked, and employee-ready.
Conduct regular walkthroughs of the office to identify items requiring attention and proactively coordinate solutions.
Maintain office, kitchen, beverage, and other workplace supplies and place orders as needed.
Help create a welcoming experience for employees, visitors, candidates, and vendors.
Identify opportunities to continuously improve the employee workplace experience.
Facilities Coordination
Partner closely with the Facilities Manager on office maintenance, repairs, building needs, vendor coordination, and other facilities-related requests.
Submit and track facilities requests and follow up to ensure issues are resolved.
Coordinate access and scheduling for vendors and service providers as needed.
Communicate workplace disruptions, maintenance activities, or facility updates to employees.
Escalate safety, maintenance, or facility concerns appropriately.
Employee Events & Engagement
Serve as the day-of coordinator for onsite employee events, meetings, celebrations, and company activities.
Coordinate event logistics including room setup, food and beverage, supplies, signage, vendors, and cleanup.
Order and coordinate employee lunches, catering, and refreshments for meetings and company events.
Partner with internal teams to support employee engagement initiatives and workplace celebrations.
Work with Workplace/People contacts at other office locations to coordinate company-wide events and create a consistent employee experience across locations.
Communicate event details and workplace activities to employees through appropriate internal communication channels.
Mail, Shipping & Deliveries
Manage incoming and outgoing office mail and distribute items appropriately.
Receive and coordinate deliveries to the office.
Support employee and business shipping needs, including preparing and coordinating outgoing shipments.
Maintain shipping supplies and relationships with shipping and courier providers as needed.
Help ensure packages and deliveries are handled securely and efficiently.
Office Operations
Maintain appropriate inventory levels for office supplies, kitchen supplies, snacks, beverages, shipping materials, and other workplace necessities.
Manage relationships with workplace vendors and coordinate recurring services.
Maintain organized workplace documentation, vendor information, procedures, and supply inventories.
Assist with workspace preparation for new employees, visitors, meetings, and special events.
Partner cross-functionally with People/HR, IT, Facilities, Finance, and other teams on workplace needs and initiatives.
Support additional administrative and workplace projects as needed.
Requirements
Requirements
2+ years of experience in office management, workplace experience, facilities coordination, hospitality, event coordination, or a related role preferred.
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to identify and address needs proactively.
Service-oriented mindset with a genuine interest in creating a positive employee experience.
Comfortable working independently and taking ownership of day-to-day workplace operations.
Experience coordinating vendors, catering, events, or facilities services preferred.
Ability to build effective working relationships across departments and office locations.
Comfortable with common workplace technology and communication platforms.
Ability to occasionally lift, move, or arrange office and event supplies as appropriate for the role.
The global leader in unattended retail technology, providing self-checkout food solutions for improved convenience.
Industry
Software Development
Company size
501-1,000 employees
Founded
2008
Headquarters
Troy, MI
LinkedIn followers
37,292
365 Retail Markets is the global leader in unattended retail technology. Founded in 2008, 365 provides a full suite of best-in-class, self-service technologies for food service operators including end-to-end integrated SaaS software, payment processing and point-of-sale hardware. Today, our technology powers food retail spaces at corporate offices, manufacturing facilities, distribution centers, and more. 365’s technology solutions include a growing suite of frictionless smart-stores, micro markets, vending, catering, and dining point-of-sale options to meet the expanding needs of our customers. 365 continuously pioneers innovation in the industry with powerful technology, strategic partnerships and flexibility in customization and branding. 365 is a portfolio company of Providence Equity Partners.
Offices: 1743 Maplelawn, Troy, MI 48084, US
retailtechnologypoint of saleunattended storesMicroMarketsvendingConvenience ServicesUnattended RetailSelf-Service TechnologyKiosks
How many Hospitality jobs are open in Malvern, PA right now?
There are currently 53 open hospitality positions in Malvern, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Malvern, PA?
Companies currently hiring include Compass Group, Courtyard by Marriott, K9 Resorts, AVE by Korman Communities, Hand & Stone Massage and Facial Spa, among others. Browse the listings above to see every active employer.
How do I apply for Hospitality jobs in Malvern, PA?
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