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$140k–$200k/yr
A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront…
Skills: End User Computing, Desktop Support, PowerShell, Splunk, Incident Management
Point72New York, New York, United States · On-site
$160k–$250k/yr
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Point72New York, New York, United States · On-site
$200k–$300k/yr
A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront…
Skills: Python, Relational Databases, Schema Design, Performance Tuning, Agentic Development
Point72New York, New York, United States · On-site
$90k–$100k/yr
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Skills: Digital Communications, Visual Storytelling, Digital Design, Adobe Creative Cloud, Canva
Point72New York, New York, United States · On-site
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Skills: BGP, OSPF, VLANs, STP, EVPN/VXLAN
Point72New York, New York, United States · On-site
$200k–$275k/yr
A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront…
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Turner & TownsendNew York, New York, United States · On-site
$100k–$135k/yr
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$132k–$220k/yr
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$204k–$328k/yr
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New York, New York, United States · On-site
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$58/hr–$93/hr
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Skills: Digital media strategy, Media planning, Account management, Consumer insights, Digital marketing
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$121k–$194k/yr
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Skills: Media investment, Strategic planning, Negotiation, Team leadership, Budget management
New York, New York, United States · On-site
At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity …
Skills: Wealth management, Financial planning, Relationship management, Investment solutions, Financial markets
New York, New York, United States · Hybrid
$85k–$100k/yr
Key Responsibilities: Your role may include, but will not be limited to, the following tasks which we call ‘Defined Business Activities’. The list of defined business activities is not exhaustive and may be a…
Skills: Treasury management, Cash management systems, Analytical skills, Organizational skills, Relationship building
New York, New York, United States · On-site
$109k–$165k/yr
JPMorgan Wealth Management is accelerating how we work by embedding artificial intelligence into day-to-day employee workflows. Within this effort, the JPMorgan Wealth Management Chief Administrative Office (CAO) Busines…
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New York, New York, United States · Hybrid
$70k–$75k/yr
*Please excuse any formatting issues. This is a known systems issue we are working on fixing. Position Summary: The Development Coordinator will play a key role in supporting the New York Development Team within Vanderbi…
Skills: Project management, Data reporting, Event planning, Budget management, Donor relations
New York, New York, United States · On-site
$163k–$220k/yr
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever…
Skills: Business Development, B2B Partnerships, Financial Modeling, Strategic Planning, Contract Negotiation
New York, New York, United States · Hybrid
$175k–$215k/yr
Who We Are: Banza reimagines your favorite comfort foods, like pasta, pizza, mac & cheese, and waffles, using chickpeas. Why? Because we know chickpeas aren’t just delicious; they’re also one of the most nutritious and s…
Skills: Accounting, Financial reporting, Cash management, GAAP compliance, Cost accounting
New York, New York, United States · On-site
$90k–$100k/yr
Job Title: Central Intake Director Department: Mental Health Outpatient Treatment and Rehabilitation Services Program Reports To: VP of Clinical Operations and Strategic Initiatives Location: Argus Community Headquarters…
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Point72
New York, New York, United States • On-site
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Lead the delivery of end-user technology services, including the support and operation of PCs, laptops, and collaboration tools. Automate operational tasks and manage the full incident lifecycle to ensure high-performance technical environments.
Requires a Bachelor's degree in technology and 5+ years of experience in client service or desktop support, specifically within the financial industry. Proficiency in PowerShell, Splunk, and market data platforms like Bloomberg is essential.
A Career with Point72's Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
WHAT YOU'LL DO
Lead delivery of best-in-class end-user technology services across the firm, shaping the support model and directly improving the client experience
Build and operate hands-on support for PCs, laptops, video conferencing solutions, mobile devices, and collaboration tools to enable high-performance teams
Troubleshoot and resolve complex hardware, software, and connectivity issues with urgency, clear communication, and client-focused outcomes
Develop and deliver training, documentation, and knowledge articles to increase technology adoption and client self-sufficiency
Automate repetitive operational tasks and implement scripting solutions to improve reliability and reduce mean time to resolution
Manage small and large-scale technology projects by producing written project plans, coordinating resources, and delivering timely status reports
Partner with vendors and on-site service providers to establish service levels, coordinate escalations, and drive resolution
Own the incident lifecycle using the incident tracking system, perform root cause analyses, and implement corrective actions to prevent recurrence
Provide rotational 24x7 on-call support and remain flexible for domestic and international travel to support critical deployments and escalations
Perform routine system health checks, workstation builds, moves, adds, and changes, and coordinate hardware lifecycle activities to maintain operational readiness
WHAT'S REQUIRED
5+ years of experience in client service, desktop support, or technical support role with demonstrated proficiency supporting PCs, laptops, video conferencing solutions, mobile devices, and voice systems
Bachelor’s degree in technology, computer science, or a related discipline from an accredited institution
Demonstrated experience supporting investment professionals in the financial industry
Knowledge of market data and electronic trading platforms such as Bloomberg and Neovest
Experience scripting and automating operational tasks using tools such as PowerShell and Splunk
Proven ability to troubleshoot and remediate complex issues across an enterprise, produce root cause analyses, and recommend risk mitigation actions
Experience using an incident tracking system to document, track, and report incidents, problems, and service requests
Availability to provide rotational 24x7 on-call support and flexibility for domestic and international travel
Strong client service skills, self-direction within a global team, and an appetite for learning new technologies
Commitment to the highest ethical standards
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Volunteer opportunities
Support for employee-led affinity groups representing women, people of color and the LGBT+ community
Mental and physical wellness programs
Tuition assistance
A 401(k) savings program with an employer match and more
ABOUT POINT72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $140,000-$200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.
Offices: 72 Cummings Point Road, Stamford, Connecticut 06902, US · 55 Hudson Yards, New York, New York 10001, US · 2 Murray Road, Central Hong Kong, Hong Kong SAR, 30th Fl, The Henderson, Hong Kong, HK · 8 St James's Square, London, England SW1Y 4JU, GB · 1 Embarcadero Center, Suite 1120, San Francisco, California 94111, US
